Guest Relation Executive

4 days ago

Bengaluru, Karnataka, India 8c9f8035-91aa-4dab-bff2-af962daffed9 Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities:

  • Coordinate & manage client visits in Bangalore and other CG locations (DTP, EPIP Campus, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Whitefield, Bangalore)
  • Understanding hosts requirements & proactively suggest services from CVE portfolio
  • Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit
  • Understand the CG strength areas and build that into visits
  • Provide excellent client service with positive attitude to every client
  • Follow operational policies
  • Complete reporting requirements
  • Coordinating with other departments for seamless visit management
  • Innovate for better service and operational processes
  • Maintain visit related MIS and reports for better insights
  • Must have knack for service delivery, especially hospitality
  • Must have excellent problem solving, written & verbal communication skills
  • Proficient in Excel, Word, Power point etc.
  • Must have excellent coordination/ collaboration abilities

Preferred candidate profile:

Candidate with 2 to 5 years of experience in Hospitality industry- taking care of Guest Relations, Inventory Management, Food & Beverage, Travel arrangements, Visitors management, Vendors coordination with excellent English communication

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