Customer Care Executive

5 days ago

Mumbai, Maharashtra, India Yash Birla Group Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job description:

Telesales is the practice of selling products or services over the phone. Telesales representatives contact customers to promote offers, set up appointments, and build customer relationships. Types of telesales

Inbound telesales: Agents receive calls from customers who are already interested in the product or service

Outbound telesales: Agents call leads generated by telemarketing companies

Telesales responsibilities

  • Making cold calls
  • Upselling and cross-selling to existing customers
  • Generating leads
  • Processing and answering customer queries
  • Updating customers about services
  • Guiding customers toward what would suit their needs
  • Meeting monthly sales targets

Telesales skills

  • Strong communication and negotiation skills
  • Ability to strike up meaningful conversations with strangers
  • Ability to actively listen and be patient enough to hear the concerns of their customers

Job Types: Full-time, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • What is your current salary?

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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