Customer Relations

3 days ago


Wadala, Maharashtra, India Richelon Full time ₹ 15,00,000 - ₹ 28,00,000 per year

CUSTOMER RELATIONS & SALES SUPPORT INTERN

Location:
Wadala/On-Site

Duration:
4 months Internship (with potential for extension)

ABOUT US

Richelon is a Salon Professional Skincare Brand, present across India. We specialize in premium salon essentials including waxes, facials, mani-pedi, and more—crafted to deliver superior results and enhance the professional beauty experience. We are a fast-growing skincare brand dedicated to delivering high-quality products and exceptional customer experiences. We are looking for a proactive and enthusiastic intern to join our team and support customer relations and sales activities.

KEY RESPONSBILITIES

  • Make calls to reach out to existing customers for feedback, updates, and relationship-building.
  • Respond to customer enquiries via Instagram and Shopify inbox in a timely and professional manner.
  • Share customer enquiries with the sales team and ensure smooth follow-ups.
  • Update and maintain the website order sheet with accurate customer information.
  • Assist with day-to-day coordination between the customer service and sales team.

REQUREMENTS

  • Communication skills in English and Hindi (both written and verbal).
  • Comfortable making customer calls and handling online enquiries.
  • Basic knowledge of Instagram and Shopify is an advantage.
  • Detail-oriented with good organizational skills.
  • Positive attitude, eagerness to learn, and ability to work independently.

PERKS


• Hands-on experience in customer relations and e-commerce.


• Exposure to sales processes in a fast-growing brand.


• Letter of Recommendation on successful completion.

HOW TO APPLY

  • Send your resume to


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