E-commerce Executive

13 hours ago

Wadala Mumbai Maharashtra, India JioTech training & consulting pvt ltd. Full time

**Job Opening - Ecommerce Executive**

**Company**: Manufacturing Company
**Location**: Wadala, Mumbai, Maharashtra

**Job Type**: Full-time
**CTC**: ₹18,000 - ₹20,000 per month
**Qualification**: Bachelor’s degree in Business, Ecommerce, or related field
**Experience**: Minimum 2+ years in Ecommerce or a similar role

**Role Overview**

The **Ecommerce Executive** will be responsible for managing and growing the company’s online sales platforms. The role involves end-to-end ownership of product listings, customer interactions, sales analysis, and executing ecommerce growth strategies.

**Key Responsibilities**

**1. Ecommerce Management**
- Develop and implement strategies to increase online sales, website traffic, and visibility.
- Execute promotional campaigns and seasonal offers to drive conversions.

**2. Product Listings & Content Management**
- Upload and update product information, including descriptions, images, specifications, and pricing.
- Ensure product catalog accuracy across all ecommerce channels.

**3. Customer Interaction & Order Management**
- Handle customer queries and provide prompt resolutions for order-related issues.
- Maintain strong relationships with clients to improve customer satisfaction and repeat business.

**4. Sales Tracking & Reporting**
- Monitor daily sales performance and ecommerce KPIs.
- Prepare regular reports and dashboards for management review.

**5. Market Research & Competitor Analysis**
- Track competitor activities, pricing trends, and industry best practices.
- Recommend improvements to strengthen the company’s online presence.

**6. Team Collaboration**
- Work closely with marketing, logistics, and customer service teams to ensure seamless ecommerce operations.
- Support cross-functional initiatives for business growth.

**Required Skills & Competencies**
- Proven experience (2+ years) in ecommerce platforms management
- Strong knowledge of product listing, catalog management, and order processing.
- Good communication and problem-solving skills for customer handling.
- Ability to analyze sales data and prepare performance reports.
- Proficiency in MS Excel, Google Sheets, and ecommerce tools.
- Detail-oriented, proactive, and able to work independently.

**Language**:

- Hindi, English

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Application Question(s):

- Do you have at least 2 years of experience managing ecommerce platforms?
- Are you comfortable handling customer queries and resolving order-related issues directly?
- Do you have experience in analyzing ecommerce sales data and preparing performance or sales reports?
- Are you proficient in using MS Excel/Google Sheets for reporting and ecommerce data management?
- Have you worked on product listing and catalog management, including updating descriptions, images, and pricing?

Work Location: In person

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