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E-commerce Executive

3 weeks ago

Navi Mumbai Maharashtra, India Mount Solutions pvt ltd Full time

**Job Title**:SeniorE-commerce Executive.

**Preferred Experience**: Minimum 5 years of e-commerce experience with a proven track record in FMCG company.

**Gender**: Male/Female

**Location**: Navi Mumbai, Maharashtra, India

**Employment Type**: Full-Time (Permanent)

**Date of Joining**: Immediately

**CTC OFFERED**:Upto5 Lakh per annum; Subject to change as per the profile

**Job Summary**:
This role is integral to optimizing our online business operations and ensuring exceptional customer service delivery. As the E-commerce Associate, you will be responsible for managing all sales touchpoints, including our website, online marketplaces, and aggregators, while overseeing online sales, inventory management, and enhancing the overall customer experience

**Responsibilities**:

- Develop and execute effective e-commerce growth strategies to expand our customer base and capitalize on new business opportunities.
- Optimize the end-to-end e-commerce journey, from lead generation to conversion and post-purchase follow-up.
- Manage and maintain e-commerce platforms, including product listings, pricing, and inventory management.
- Collaborate with cross-functional teams to enhance the customer experience and drive online sales through marketing, content, and customer service initiatives.
- Conduct market research and analysis to identify prospects, foster customer relationships, and drive sales.
- Analyze data and generate reports to track e-commerce performance, identify trends, and provide data-driven recommendations.
- Present product demonstrations using sales data to secure contracts and close deals with stakeholders.
- Work with cross-functional teams to execute online campaigns and promotions.
- Monitor sales, promotions, and digital activities across various platforms.
- Gather and analyze customer feedback to improve satisfaction and retention strategies.
- Experience in working under dynamic team under Management and senior manageme

**Preferred Skills and Qualifications**:

- Bachelor's degree in e-commerce, digital marketing, or related field.
- Experience with CRM and marketing automation platforms.
- Proficiency in analytics tools such as Google Analytics.
- Familiarity with online marketing tools including SEO and SEM.
- Knowledge of SEO best practices and web analytics tools.
- Proficiency in Excel for data organization and analysis.
- Strong Mathematical Skills.

**Job Type**: Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

**Experience**:

- E-commerce: 4 years (preferred)

Work Location: In person