Ecommerce Specialist

1 day ago

Wadala, Maharashtra, India Auroedge Private Limited Full time ₹ 1,80,000 - ₹ 2,00,000 per year

Pay:
₹18, ₹20,000.00 per month

Job description:

Job Opening – Ecommerce Executive

Company:
Manufacturing Company

Location:
Wadala, Mumbai, Maharashtra

Job Type:
Full-time

CTC:
₹18,000 – ₹20,000 per month

Qualification:
Bachelor's degree in Business, Ecommerce, or related field

Experience:
Minimum 2+ years in Ecommerce or a similar role

Role Overview

The
Ecommerce Executive
will be responsible for managing and growing the company's online sales platforms. The role involves end-to-end ownership of product listings, customer interactions, sales analysis, and executing ecommerce growth strategies.

Key Responsibilities

1. Ecommerce Management

  • Develop and implement strategies to increase online sales, website traffic, and visibility.
  • Execute promotional campaigns and seasonal offers to drive conversions.

2. Product Listings & Content Management

  • Upload and update product information, including descriptions, images, specifications, and pricing.
  • Ensure product catalog accuracy across all ecommerce channels.

3. Customer Interaction & Order Management

  • Handle customer queries and provide prompt resolutions for order-related issues.
  • Maintain strong relationships with clients to improve customer satisfaction and repeat business.

4. Sales Tracking & Reporting

  • Monitor daily sales performance and ecommerce KPIs.
  • Prepare regular reports and dashboards for management review.

5. Market Research & Competitor Analysis

  • Track competitor activities, pricing trends, and industry best practices.
  • Recommend improvements to strengthen the company's online presence.

6. Team Collaboration

  • Work closely with marketing, logistics, and customer service teams to ensure seamless ecommerce operations.
  • Support cross-functional initiatives for business growth.

Required Skills & Competencies

  • Proven experience (2+ years) in ecommerce platforms management
  • Strong knowledge of product listing, catalog management, and order processing.
  • Good communication and problem-solving skills for customer handling.
  • Ability to analyze sales data and prepare performance reports.
  • Proficiency in MS Excel, Google Sheets, and ecommerce tools.
  • Detail-oriented, proactive, and able to work independently.

Language
- Hindi, English

Job Types: Full-time, Permanent