Client Servicing Executive – Ticketing

3 days ago

Thaltej Ahmedabad Gujarat, India Pluto Travels and Holidays Full time ₹ 2,40,000 per year

Key Responsibilities

  • Handle issuance, reissuance, cancellations, and refunds of air tickets using Galileo and Amadeus GDS systems.
  • Provide client servicing support for travel queries, booking modifications, and schedule changes.
  • Process PNR creations, fare quotations, and ticketing as per client requirements.
  • Coordinate with airlines for waivers, refunds, and schedule change handling.
  • Ensure accuracy in fare rules, tax calculations, commission, and refund processing.
  • Respond to customer queries via email/phone/chat within defined SLAs.
  • Maintain proper records of all transactions in line with company policies.
  • Liaise with internal teams and external partners to resolve client issues promptly.
  • Keep updated with airline circulars, fare updates, and GDS enhancements.

Requirements

  • Graduate / Diploma in Travel & Tourism.
  • 2–5 years of experience in ticketing & reservations with travel agencies or corporate travel desk.
  • Proficiency in Galileo & Amadeus GDS (mandatory).
  • Strong knowledge of airline fare structures, reissuance, refunds, and cancellation policies.
  • Excellent communication & client servicing skills.
  • Ability to work under pressure and handle urgent requests.
  • Attention to detail, accuracy, and problem-solving skills.

Preferred Skills

  • Knowledge of international & domestic airfare rules.
  • Exposure to MIS reporting and handling corporate clients.
  • Customer-first attitude with strong coordination skills.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Work Location: In person

  • Flight Ticketing Executive

    1 week ago

    Ahmedabad, Gujarat, India Mylastminutetrip Pvt Ltd Full time

    **Company**: Mylastminutetrip Private Limited **Location**:Ahmedabad, India **Employment Type**: Full-time **About Us**: At Mylastminutetrip, we pride ourselves on delivering exceptional travel experiences to our clients. With a reputation for excellence and a commitment to innovation, we are an established leader in the travel industry. We are seeking a...

  • Ticketing Executive

    2 weeks ago

    Ahmedabad, Gujarat, India ALGAREE SERVICES PRIVATE LIMITED Full time

    Key Responsibilities as a Travel Expert: Booking and issuing domestic and international air tickets through GDS systems (Amadeus, Galileo, Sabre, etc.). Handling cancellations, reissuances, and refunds as per airline policies. Providing customers with the best available flight options based on their requirements. Coordinating with airlines and vendors to...

  • Ticketing Executive

    7 days ago

    Vastrapur, Ahmedabad, Gujarat, India Mytravelway Full time ₹ 3,96,000 per year

    Company DescriptionMy Travel Way is a leading brand in the Travel Industry in India, specializing in tailor-made holidays to various destinations. The company is committed to providing high-quality travel solutions that exceed customer expectations, with a focus on Corporate & Business Tours. Services offered include hotel bookings, air tickets, bus tickets,...

  • Client Service Executive

    1 day ago

    Thaltej, Ahmedabad, Gujarat, India Esmsys Pvt Ltd Full time

    **EB-5 Client Service Executive** **Company**: ESMSYS **Location**: Ahmedabad, Gujarat **About Us**: We are a pioneering Department dedicated to facilitating USA Immigration through the EB5 investment program, driven by a commitment, thereby facilitating economic growth, and empowering individuals seeking immigration opportunities to the United States. We...

  • Ticketing Executive

    7 days ago

    Surat, Gujarat, India Pratham International Study Abroad Full time

    **Job Summary**: The Ticketing Executive is responsible for managing the sale, reservation, and issuance of travel tickets for customers, ensuring smooth processing and providing excellent customer service. This role involves coordinating with clients to understand their travel needs, issuing tickets, and handling any related customer service inquiries. The...

  • International Ticketing Executive

    1 week ago

    Ahmedabad, India All 4 Season Full time

    About Us: All 4 Season is a leading player in the Luxury Travel Industry based in Ahmedabad and Mumbai, dedicated to providing exceptional travel experiences to our clients. International Ticketing Executive We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. You will play a key role in...

  • Ticketing Executive

    2 weeks ago

    Ahmedabad, India VisaLelo by Overseas desire pvt ltd Full time

    Position Overview We are seeking a dedicated and detail-oriented Air Ticket Executive to join our team. The candidate will be responsible for handling flight reservations, ticket issuance, reissuance, cancellations, and providing excellent customer service. The role is on-site and requires fluency in Punjabi, English, and Hindi along with hands-on experience...

  • Ticketing Executive

    1 week ago

    Ahmedabad, Gujarat, India VisaLelo by Overseas desire pvt ltd Full time ₹ 3,70,000 - ₹ 4,50,000 per year

    Position OverviewWe are seeking a dedicated and detail-oriented Air Ticket Executive to join our team. The candidate will be responsible for handling flight reservations, ticket issuance, reissuance, cancellations, and providing excellent customer service. The role is on-site and requires fluency in Punjabi, English, and Hindi along with hands-on experience...

  • International Ticketing Executive

    2 weeks ago

    Ahmedabad, India All 4 Season Full time

    About Us:All 4 Season is a leading player in the Luxury Travel Industry based in Ahmedabad and Mumbai, dedicated to providing exceptional travel experiences to our clients. We have a dynamic team and a global presence that has made us a trusted choice for travelers around the world.Position Title: International Ticketing ExecutiveLocation: Ahmedabad,...

  • Reservation & Ticketing Executive

    7 days ago

    Surat, Gujarat, India Pratham International Study Abroad Full time

    **Job Summary**: The Reservation & Ticketing Executive is responsible for managing the sale, reservation, and issuance of travel tickets for customers, ensuring smooth processing and providing excellent customer service. This role involves coordinating with clients to understand their travel needs, issuing tickets, and handling any related customer service...