Customer Technical Support

18 hours ago

Delhi, Delhi, India QIMA Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description
At QIMA, we're on a mission to help our clients make products consumers can trust.

Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.

Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you'd like to be a part of?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

Our operations department's purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality

Job Description
Your roles & responsibilities includes:

  • Booking: Booking hotels, flights, train tickets and car rental for our inspectors and auditors in the region
  • Compare prices: Compare fares and schedules between different providers and websites to book the most cost-effective and convenient option for our team.
  • Trip organization: Strategically organize the trips within our budget in order to make the Inspector/Auditor trip more efficient by minimizing travel time and cost.
  • Record keeping: Enter the booked service costs in our system per inspection/audit to guarantee a clean cost allocation.
  • PO creation: Each week create a PO in our system to present the expenses of the week to our finance team.
  • Travel expenses review: Receive and evaluate the inspectors/auditors travel expenses and receipts when the expenses are paid in advance by them and add them to the system to proceed with their reimbursement.

Qualifications

  • Have a Bachelor's degree from Tourism, Business or similar.
  • Are fluent in English.
  • Possess exceptional communication skills with the ability to thrive under pressure and meet tight deadlines.
  • Are comfortable managing relationships with inspectors and various departments within QIMA.
  • Are ready to work flexible hours upon business needs
  • Have a problem solver mindset which turns challenges into solutions

  • Project & Customer Support / Technical Executive

    3 days ago

    Delhi, Delhi, India Lezivia Lifesciences Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Project & Customer Support / Technical ExecutiveDepartment: Projects & Technical ServicesLocation: Delhi, NoidaReporting To: Project Manager / Head – Technical ServicesKey ResponsibilitiesProjects• Carry out installations as per company's technical guidelines and instructions.• Manage and execute projects efficiently, ensuring adherence to...

  • Technical Support

    2 weeks ago

    Delhi, Delhi, India The Telephony Co. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe are a growing telecom solutions provider specializing inVoIP and cloud communication systems. We are looking for motivated freshers who are eager to begin their career in VoIP Technical Support. With us, you will get hands-on experience, training, and growth opportunities in the telecom domain.Role DescriptionThis is a full-time on-site...

  • Technical Support Specialist

    2 weeks ago

    Delhi, Delhi, India Grocket Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionGROCKET is a Full Stack Marketing ecosystem based in India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting...

  • Technical Support Specialist

    2 weeks ago

    Delhi, Delhi, India The Telephony Co. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe are a growing telecom solutions provider specializing inVoIP and cloud communication systems. We are looking for motivated freshers who are eager to begin their career in VoIP Technical Support. With us, you will get hands-on experience, training, and growth opportunities in the telecom domain.Role DescriptionThis is a full-time on-site...

  • Customer Support

    6 days ago

    Delhi, Delhi, India webfilaments Full time ₹ 2,40,000 per year

    We are looking for a Customer Support / CRM Executive with excellent communication skills, strong English proficiency, and a customer-first attitude. You will be responsible for supporting customers across email, chat, CRM tools and handling queries with professionalism and clarity.Key ResponsibilitiesRespond to customer queries via email, chat, calls, and...

  • Technical Support Intern

    16 hours ago

    Delhi, Delhi, India Ant Cloud Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionAnt Cloud is India's leading provider of Cloud PC and Cloud Gaming Services, revolutionizing computing and gaming experiences with innovative technology. Offering high-performance solutions at affordable prices starting from Rs. 599, Ant Cloud ensures users can access top-notch computing and gaming resources whenever and wherever they...

  • Technical Support Engineer

    1 week ago

    Delhi, Delhi, India Radware Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Technical Support Engineer - Tier CH)Radware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market.A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical...

  • Technical Support Engineer

    6 days ago

    Delhi, Delhi, India Radware Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Radware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market.A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical Support Engineer to fuel the success of...

  • Technical Support Engineer

    2 weeks ago

    Delhi, Delhi, India Radware Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Requirements:· years experience with hands on troubleshooting Layer 2 and Layer 3 switching and routing·       Expert level knowledge and hands-on experience with L2/L3 Switching/Routing, TCP/IP, IPv4, L4/L7 switching, Firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec.·       In-depth understanding of protocol and network...

  • Technical Support Specialist

    1 week ago

    Delhi, Delhi, India Venture Smarter Full time ₹ 12,000 - ₹ 24,000 per year

    The Role: Company: Venture SmarterLocation: RemoteSalary: $1,000 - 2,000 per month (based on experience)Job DescriptionVenture Smarter is seeking a Technical Support Specialist to join our growing team. In this role, you'll be responsible for providing exceptional technical support to both our clients and internal teams. As a remote position, you'll have the...