Client Coordinator
7 days ago
Client Co Ordinator
Key Responsibilities
- Client Point of Contact: Acts as the primary point of contact, handling inquiries, providing information, and resolving concerns to build strong relationships.
- Client Onboarding: Guides new clients through the onboarding process, ensuring all necessary documentation is completed accurately and timely.
- Internal Coordination: Collaborates with internal departments (e.g., sales, technical teams) to ensure that client requests are fulfilled efficiently and accurately.
- Account Management: Monitors client accounts, tracks project progress, and maintains up-to-date client records, including contact details and specific requirements.
- Problem Resolution: Investigates and resolves client issues and complaints, ensuring a positive client experience even when faced with challenges.
- Reporting & Feedback: Compiles reports on client activities, service performance, and feedback for senior management, identifying opportunities for service enhancement and growth.
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,000.00 per month
Work Location: In person
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