Client Servicing

20 hours ago

Bengaluru, Karnataka, India DC Consultants Full time ₹ 5,00,000 - ₹ 15,00,000 per year


Job Description:

Key Responsibilities:

  • Managing clients end to end creating and making presentations ideating and coming up with solutions, concepts and ideas as per the client's brief.
  • Guiding and assisting the client in selecting the right solution. Briefing and managing the operations teams coordinating event set-ups with vendors
  • Whenever required creating cost estimates and invoices follow up for payments. To manage and execute multiple key accounts and event projects across the globe.
  • Identify trendsetter ideas by researching industry and related events, publications, and announcements. Willingness to travel.
  • Travelling onsite for execution, coordinating with vendors as per specification and within time lines and with short notice.
  • Responsible for establishing relationship with the clients of the company.
  • Build long-term relationships with new and existing customers.
  • Responsible for attending meetings with clients or interacting with them via telephone or written communication.
  • Responsible for overcoming the resistance of the clients and their objections to services.
  • Responsible for advising the higher management about the client needs.
  • Responsible for taking enquiry details from client accurately.
  • Responsible for preparing and providing weekly scheduled of planned activities.
  • Achieving 100% client satisfaction and client retention. Reporting and analytics.

Reporting and analytics:

  • Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to demand generation, pipeline forecast and trends, conversion rates, target account, market segmentation, etc.
  • Calling the leads & arrange business meetings with prospective clients.

Work Time  : Monday to Friday 10:00 AM to 06:00 PM  & Saturday 10:00 AM to 02:00 PM.

Working Days : 6 Days

Candidates Profile:

  • Bachelor's Degree or a related field required
  • Market knowledge
  • Display Innovation, teamwork, adaptability & accountability at every aspect
  • Communication and negotiation skills
  • Ability to meet deadlines
  • Excellent verbal and written communication skills very proficient in creating and making power point presentations. Ability to work on Microsoft Office Software's.
  • Ability to ideate and come up with solutions-concepts for event themes, designs, etc. Personality traits:
  • Team player confident people manager strong ability to work under pressure.
  • Proactively handle any arising issues and troubleshoot any emerging problems on site during the event.
  • Travel PAN India

Personality traits:

  • Team player confident people manager strong ability to work under pressure.
  • Proactively handle any arising issues and troubleshoot any emerging
  • problems on site during the event.

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