Account Coordinator- Subtitling Client Services

5 days ago

Bengaluru, Karnataka, India Deluxe Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job

Account Coordinator- Subtitling Client Services

Description

  • Designation: Accounts Coordinator/ Client Services Executive

Roles And Responsibilities

  • Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
  • Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Create, maintain and communicate to client project timelines and budgets.
  • Prepare and communicate pricing quotes and estimates with client.
  • Ensure Billing and Revenue Tracking is maintained weekly.
  • Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
  • Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
  • Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions.
  • Act as a lead in supporting and resolving internal and external issues and challenges in a timely manner and distributing work across the department.
  • Working with Account Coordinators to ensure day to day production is running effectively.
  • Ensure Account Coordinators maintain a current and accurate understanding of all work-in-progress that has been initiated.
  • Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
  • Provide feedback/guidance to Account Coordinators to ensure team performs as expected.
  • Provide regular guidance to teams to ensure daily objectives are being met, both with internal operation teams and client requests.
  • Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client.
  • Forecast and track key account metrics.
  • Communicate regularly with client regarding project performance metrics.

Create and implement department policies and procedures (SOP and SLAs) ensuring Deluxe delivers high quality and on-time deliverables.

  • Initiate corrective action process as needed.
  • Collaborate with Production Teams to meet deadlines, find efficiencies, resolve issues, and determine resource needs to meet/exceed client expectations.
  • May be responsible for educating and advising client about new services offered.

Note

  • This is client interaction role and not Finance & Accounts role.
  • Transport - free pick-up and drop facility from your residence to work and back.
  • Meals - Breakfast, Lunch and dinner will be served in the facility.
  • Candidate should be open for Night shift.

has context menu

  • t Coordinator – Subtitling

    6 days ago

    Bengaluru, Karnataka, India Global3 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring:Sr.Project Coordinator – Subtitling & Dubbing Services (Bangalore | Hybrid Work)Are you passionate about media localization and skilled in managing fast-paced projects? We're looking for a Project Coordinator to join our Operations team in Bangalore.About the RoleAs a Project Coordinator, you will be responsible for creating and managing...

  • Hiring- Deluxe| Client Servicing

    1 day ago

    Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US ShiftMeet Your HR Contact:HR Ananya HR Pavithra Rivera Manpower Services(DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS)Client Servicing | B2B ProcessRole: Accounts Coordinator / Localization CoordinatorProcess Type: B2B (Semi-Voice 70% Non-Voice, 30%...

  • Localization Coordinator – Subtitling Role

    23 hours ago

    Bengaluru, Karnataka, India Deluxe Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Title:Localization Coordinator, SubtitlingReports to:Team Lead, Subtitling CoordinationBusinessUnit:Deluxe LocalizationAbout the CompanyAs the world's leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon,...

  • Client Servicing/Account Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Deluxe Full time

    Global - Order Manager Bangalore - Account Coordinator -CS, OMAbout the Role: As the Order Manager, you will play a crucial role within Client Services, responsible for processing client orders efficiently and accurately. You will be responsible for day-to-day order entry processing and operations, ensuring timely turnaround and delivery of client requests....

  • Client Servicing

    2 weeks ago

    Bengaluru, Karnataka, India 5C Experiential Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Client Servicing and Business Development Executive (EVENT)Location:Bengaluru - Koramangala (on-site)About us: At 5C Experiential Services, we transform ordinary events into extraordinary experiences. Specializing in immersive event management, we blend creativity with meticulous planning to deliver unforgettable moments for corporate, social, and...

  • Client Coordinator

    6 days ago

    Bengaluru, Karnataka, India ADDPRO NETWORK Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Client Co OrdinatorKey ResponsibilitiesClient Point of Contact: Acts as the primary point of contact, handling inquiries, providing information, and resolving concerns to build strong relationships.Client Onboarding: Guides new clients through the onboarding process, ensuring all necessary documentation is completed accurately and timely.Internal...

  • Client Servicing Executive

    1 day ago

    Bengaluru, Karnataka, India 5C Experiential Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    *Job Title:CLIENT SERVICING EXECUTIVE (Event Management)**Location : BangaloreWe at 5C Experiential Services are looking for a driven and dynamic Client Servicing & Business Development Executive to join our team in Bangalore. If you have a passion for events, strong client relationship skills, and a knack for business growth, this role is for you*WHAT...

  • Executive- Client Servicing

    3 days ago

    Bengaluru, Karnataka, India 5C Experiential Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Client Servicing and Business Development Executive (EVENT)Location: Bengaluru - Koramangala (on-site)Experience: 2 - 4 yearsAbout us: At 5C Experiential Services, we transform ordinary events into extraordinary experiences. Specializing in immersive event management, we blend creativity with meticulous planning to deliver unforgettable moments for...

  • WALK-IN EVENT- Content writing, Scripting, Subtitling, English editor

    1 day ago

    Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 6 per year

    Walk-in Interview English EditorWe are excited to invite candidates for a Walk-in Interview for the role of English Editor.Role: English EditorInterview DetailsDate: Friday, 12th September 2025Time: 10:00 AM – 1:00 PMVenue: Rivera Manpower Services, Indiranagar, BengaluruIdeal Candidate ProfileCTC: Up to 6 LPAExperience: Freshers to 5 YearsShifts: Flexible...

  • Client Services Manager

    2 weeks ago

    Bengaluru, Karnataka, India MYSCAAI Full time ₹ 3,15,000 - ₹ 11,85,292 per year

    Job Summary:We are looking for an experienced and proactive Client Service Manager to build and maintain strong client relationships, ensure high levels of customer satisfaction, and act as the main point of contact between the company and its clients. The ideal candidate will oversee client onboarding, manage service delivery, and drive retention and...