Head, Regulatory Liaison

Job ID: 43484

Location: Mumbai, IN

Area of interest: Governance, Risk Management & Compliance

Job type: Regular Employee

Work style: Office Working

Opening date: 17 Nov 2025

Job Summary

This role perform Regulatory Liaisoning activities, managing regulatory inspections, addressing regulatory queries, developing open and credible channel of communication with regulators and providing advisory to functions.

Key Responsibilities

Processes

• Manage regulatory exams to ensure smooth conduct.
• Ensure regulatory queries are responded effectively and on time.
• Develop and maintain open and credible channel of communication with the regulators
• Provide oversight over regulatory submissions to ensure quality, accuracy and completeness of submissions. Working with the key stakeholders across the Bank to deliver effectively on this goal.
• Provide sound advisory support to businesses / functions on regulatory requirements
• Provide oversight over IT and Cyber Security related compliance and controls
• Lead implementation of corrective actions to be taken by the Bank on issues / concerns identified by regulators or the internal stakeholders, and monitor those.
• Attend various governance meetings
• Such other compliance work that may be assigned by the CCO or the Bank.

People & Talent

• Manage team of compliance professionals by continuously guiding and supervising them.
• Providing training and creating awareness of regulatory requirements / expectations

Risk Management

• Managing compliance / regulatory risk in the Bank by proactively taking actions and leading teams to deliver more effectively.

Governance

• Provide inputs and updates on regulatory compliance to Country Risk Committees and other Governance Forums, as applicable, ensuring delivery of consistent communications on priorities and thematic findings.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Regulatory Liaison activities within CFCR achieve the outcomes set out herein.

Key stakeholders

• Business Heads/Functional Heads and their reportees.
• Country Risk & Compliance teams.
• Internal Audit team.
• Regional and Group Compliance Team.
• Senior Management and Country Management Team.

Skills and Experience

• Business Ethics
• Regulatory Environment - Financial Services
• Data Gathering and Reporting
• Cross-Functional Collaboration
• Audit and Compliance Function
• Effective Communication

Qualifications

Education

• Chartered Accountant or Management degree in Finance is preferable. Auditing, Risk Management, Compliance background would be ideal.
• Experience in handling regulatory inspections is desirable.
• Good knowledge of Compliance, laws, rules, regulatory requirements, including recent regulatory reforms. Strong interpersonal skills with ability to work collaboratively and people at all levels of the organization.
• Excellent verbal and written communication skills
• Comprehensive knowledge of banking and investment product across client segments
• Strong team player

Training

• Experience in Data Analytics would be an added advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.