Front Office Administrator

3 days ago

Chennai, Tamil Nadu, India Totale Global Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Roles and Responsibilities

  • Greet and assist visitors, clients, and employees in a professional and friendly manner. Manage incoming calls, emails, and correspondence, directing them to appropriate departments or individuals.
  • Perform general administrative tasks including filing, data entry, and document preparation. Assist with scheduling meetings, coordinating appointments, and managing office supplies.
  • Provide basic information to clients and stakeholders about the company's products, services, and procedures. Handle client inquiries and resolve issues with a focus on customer satisfaction.
  • Handle all insurance related activities.
  • Oversee the daily operations of the front office, ensuring a clean, organized, and welcoming environment. Coordinate with maintenance and cleaning staff as needed.
  • Maintain and update office records, including visitor logs, and ensure that confidential information is handled appropriately.
  • Support special projects and events as required.
  • Manage incoming and outgoing mail and packages, including sorting, distributing, and coordinating deliveries.
  • Schedule appointments and maintain calendars for executives and senior staff.
  • Coordinate meetings and conference room bookings, including arranging refreshments when required.
  • Assist in coordinating travel arrangements and accommodation for staff as needed.
  • Collaborate with other departments to ensure smooth operations and effective communication within the organization.

Qualifications:

  • Diploma or degree in any field can apply.
  • Previous experience in an administrative or front office role is an advantage. Experience in the refractory sector or a related industrial field is also an advantage.
  • Excellent verbal and written communication skills, with the ability to interact effectively with clients, visitors, and team members.
  • Strong organizational skills with the ability to manage multiple tasks efficiently and accurately.
  • Demonstrated ability to provide exceptional customer service and handle inquiries and issues professionally.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (phones, printers, etc.).
  • High attention to detail and accuracy in handling administrative tasks and maintaining records.
  • Strong interpersonal skills and a polished professional demeanor. Ability to maintain confidentiality and handle sensitive information.
  • Freshers are welcome to apply.

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