Executive - Customer Service (Chat)

Exclusive Walk-In Opportunity at WNS Pune Chat Process HiringWNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.Job Description Chat Process ExecutiveRole: Chat Process Customer SupportLocation: WNS, Weikfield, Viman Nagar, PuneDepartment:...

Greetings from CapitaWe are hiring for Customer Service - Chat support in Pune.Position - Customer Service Executive - ChatDomain - UtilitiesRegion - UKShift Timing - 11am to 4:00 pm (any 9 hour shift Candidate should be comfortable with night shifts)Mode - HybridQualification - HSC or Grad with Min 1 year International chat experience.Salary - Up to 4.5 LPA...

Company DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider, delivering comprehensive customer management solutions that support and advocate our clients' brands. We assist our partners in acquiring, supporting, retaining, and growing their markets through complete life-cycle customer support services. iEnergizer serves a diverse...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to customers.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all...

Respond promptly to customer inquiries through live chat and messaging platforms. Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution.

Respond to customer queries via live chat and other digital channels.Identify, understand, and resolve customer issues efficiently.Maintain accurate records of customer interactions.Follow company and client procedures to ensure service excellence Required Candidate profileNeed immediate joiners.

Mega Walk-In Drive at WNS Pune Chat Process (Graduate Freshers)Are you a graduate fresher looking to launch your career in a top global company? Join WNS Global Services and step into the world of professional customer support via chat process NO CALLINGPosition: Chat Support Executive (Non-Voice)Location: WNS Global Services, Weikfield IT Citi Info Park,...

WNSis actively hiring forCustomer Support Executivesfor itsInternational Voice and Chat Process.This is arotational shiftrole (includingnight shifts) designed to support global customers across time zones.Freshersand candidates withup to 3 years of international BPO experienceare welcome to apply. Bothgraduates and undergraduatesare eligible. The role...

Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.Provide accurate information on products/services offered by the company.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all interactions with customers using CRM...

*Key Responsibilities:**Customer Support:* Respond to customer inquiries via live chat, providing accurate and helpful information. Resolve customer complaints and issues in a timely and professional manner. Escalate complex issues to senior support agents or technical teams.*Communication:* Engage with customers in a friendly, empathetic, and...