Customer Service Executive

23 hours ago


Navi Mumbai, Maharashtra, India Apple Energy Pvt Ltd Full time

We are looking for a Service Coordinator to join our team at Apple Energy Private Limited to handle customer calls, provide exceptional customer support and resolve queries. The role offers an attractive in-hand salary of ₹ ₹22000 and opportunities for growth.

Responsibilities:

* Handle customer queries and complaints through calls & emails.

* Assign service engineers for repairs and track job status.

* Prepare quotations, arrange required spare parts, and generate invoices.

* Follow up with customers for payment collection.

* Maintain service records and support after-sales service process.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

Job Types: Full-time, Permanent

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

Expected Start Date: 01/12/2025



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