Quality Analyst BPO

Job DescriptionSalary- 25K InhandLocation-Manape (Navi Mumbai)Note : Immediate joiner can apply onlyJob Description- Quality analyst of BPO industry who can listen to the agents calls and share feedback.- Must be a graduate or higher.- Speak, read and write in Hindi, Punjabi and English.- Able to communicate confidently and politely, with good speaking...

Job Title: Quality Analyst Customer Support (BPO)Process: Apollo 24*7Location: Noida, Sector 58Company: Reboot XPJob Summary:We are looking for an experienced Quality Analyst (QA) to monitor and evaluate customer interactions in the Apollo 24*7 Customer Support process. The role involves ensuring adherence to quality standards, providing actionable feedback,...

Quality Analyst (Chat & Voice Audits)Skill-ATA Reports, Prepare Dashboards, Change Request, Audits, Problem Tickets, Service RequestsExp-3.5+ Yrs(Relevant in QA)Pkg-7 LPALoc-NoidaNotice period-Upto to 30 DaysSend CV: Required Candidate profileNote:- Hiring exclusively for International BPO Quality Analyst Talent Not looking for Testing QAs

Job DescriptionHiring Alert: Quality Analyst Join Our Growing TeamLocation: Sector 63, NoidaUK Shift Timings:- First Shift: 12:30 PM 09:30 PM- Second Shift: 02:30 PM 11:30 PMConstruction Helpline is hiring a Quality Analyst to monitor and evaluate international customer calls (UK-based), ensuring compliance with quality standards and delivering excellent...

Quality audit, bpo sector, call monitoring, not from technical background. Exp -5yrs

ResponsibilitiesMonitor inbound/outbound sales calls to ensure compliance with quality standards.• Evaluate sales representatives performance against defined KPIs.• Identify gaps in sales pitch, objection handling, and customer interaction.• Provide timely feedback and coaching to improve performance.• Prepare quality reports and share insights with...

We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams, and suggest improvements.Maintain...

Role: Quality Analyst / Quality LeadFor Analyst role - Min 3+ Years experience in Call Audits/ Chat AuditsFor Lead role - Min 9+ years exp in Call Audits/ Chat AuditsStrong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests.Shift: Rotational ShiftWFOLocation: NoidaBoth Side Cab...

We are seeking a detail-oriented and proactive Quality Analyst to join our Customer Service team. The Quality Analyst will monitor and evaluate customer interactions to ensure service quality and compliance with company standards, identify areas for improvement, and provide actionable feedback to enhance overall customer experience.Role &...

Quality Analyst Position Summary: We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance. Desired...