Work Force Management Team Lead

Position PurposeThe Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. They work closely with Operations, calling out non-adherent events via email so that non-adherent agents can be directed back toward the phone. Workforce...

SFE Lead Company Description Company Description Dr. Reddy's Laboratories, or Dr. Reddy's in short, is a global integrated pharmaceutical company. Each of our 20,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait. We believe that the...

Branch Manager – Bangalore | Task Force Interiors Pvt. Ltd.Location:Bangalore, KarnatakaCTC:Up to ₹9 LPAExperience:5–8 YearsImmediate Joiner PreferredAbout UsTask Force Interiors Pvt. Ltd.is a fast-growing turnkey interior contracting company specializing inCorporate, Healthcare, Hospitality, Education, and Common Area Developmentprojects across India....

He/She will be responsible for a team of associates. • Resolve agent and customer issues. • Be directly responsible for the overall performance of team members • Conduct performance reviews and team meetings. • Conduct monitoring and coaching sessions. • Coordinate with training and quality assurance to identify systemic quality-improvement...

Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

OverviewAt Prolifics, we are currently implementing multiple solutions and we are looking to hire talented Managed Services Lead for our development centre in India. This position would be based out of Hyderabad and is a permanent position.If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of...

Experience : 5 to 12 YearsLocation for HyderabadNotice Period : Immediate to 30 Days only or Serving Notice .Expertise:SF Development, APEX & Trigger.Must have service cloud experienceMust have experience in integration [ Rest ; SOAP]Minimum 5 years of experience - as Technical lead or SeniorMust have 3 years SF certification [PT1;PT2] is mandatory.The...

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the...

Company DescriptionWe are hiring for the post of GIS Senior Team Lead for an Indian multinational technology company that provides IT services, consulting, and business process services. It is a leader in the Indian IT market and is one of the six leading Big Tech companies in India. Minimum of 4 year of relevant experience as GIS Team Lead is required.Role...

Sales Field Force Transformation Responsibilities & Key Deliverables Retail Sales - Manage E-T-B-R (Enquiry, Test Drive, Booking, Retail.Plan and execute activations for enquiry generation.Ensure quality and quantity of test drive (from all enquiry sources.Ensure accuracy and authenticity of booking data.Achieve retail as per targets, VDN (Vehicle delivery...