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Resort Booking Coordinator, Goregaon East, Female
2 weeks ago
We welcome graduated freshers to apply Training will be provided for this role. The villa is located in Manor, and the candidate will be working from the office in Malad.
Roles & Responsibilities:
- Airbnb & Resort Booking Management: Oversee bookings for service apartments and resort, ensuring seamless check-ins/outs, cleanliness, and guest experiences.
- Booking Coordination & Software Management: Manage reservations across platforms (e.g., , Airbnb), update rates, availability, and promotions.
- Maintenance Coordination: Ensure timely repairs and regular inspections to maintain top quality facilities and safety standards.
- Inventory & Purchasing: Manage stock levels for cleaning supplies, toiletries, and consumables; negotiate with suppliers for timely and cost-effective deliveries.
- Marketing & Sales: Execute digital and offline marketing strategies, manage social media, and attract new customers to increase bookings.
- Sales & Customer Engagement: Convert leads into bookings through personalized service and negotiations on rates/packages.
- Customer Feedback & Satisfaction: Collect and address guest feedback, resolve complaints, and implement suggestions for improvement.
- Channel Partner & Rate Management: Maintain accurate listings on partner sites, manage rate parity, and adjust pricing for optimal occupancy.
If you're passionate about hospitality and eager to learn, this role offers excellent growth potential
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
