Resort Booking Coordinator, Goregaon East, Female

6 days ago


Goregaon East Mumbai Maharashtra, India Mauli Stays Full time

**Roles & Responsibilities**:

- **Airbnb & Resort Booking Management**: Oversee bookings for service apartments and resorts, ensuring seamless check-ins/outs, cleanliness, and guest experiences.
- **Maintenance Coordination**: Ensure timely repairs and regular inspections to maintain top-quality facilities and safety standards.
- **Inventory & Purchasing**: Manage stock levels for cleaning supplies, toiletries, and consumables; negotiate with suppliers for timely and cost-effective deliveries.
- **Marketing & Sales**: Execute digital and offline marketing strategies, manage social media, and attract new customers to increase bookings.
- **Sales & Customer Engagement**: Convert leads into bookings through personalized service and negotiations on rates/packages.
- **Customer Feedback & Satisfaction**: Collect and address guest feedback, resolve complaints, and implement suggestions for improvement.
- **Channel Partner & Rate Management**: Maintain accurate listings on partner sites, manage rate parity, and adjust pricing for optimal occupancy.

If you're passionate about hospitality and eager to learn, this role offers excellent growth potential

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person


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