Guest Relation Executive In Patient

7 days ago


Pappanaickenpalayam Coimbatore Tamil Nadu, India GKNM HOSPITAL Full time ₹ 2,04,000 - ₹ 4,08,000 per year
  • GR executive should meet the new patients and do any possible first-hand service steps.
  • Check with the patient for their suggestions/complaints if any solve them and make sure they have a pleasant stay in the Hospital.
  • Using a line of authority to communicate the suggestions/complaints to the respective department. Follow up with the respective department to fulfill the requirements of the patients.
  • Timely submission of feedback analysis report to HOD.
  • Coordinating with food services, housekeeping and admission departments on a day-to-day basis for smooth functioning and better patient care.
  • Inform about the dial 77 service as one point contact for all the concerns and complaint handling on the patient's arrival.
  • Check if adequate welcome amenities are available for the patients on arrival.

Job Type: Full-time

Pay: From ₹17,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Work Location: In person



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