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Sales Customer Support
2 weeks ago
Key Responsibilities:
- Handle
walk-in, phone, and online travel enquiries
efficiently and professionally. - Provide detailed information about
domestic and international travel destinations
, packages, and services. - Convert leads into confirmed bookings, consistently meeting or exceeding
monthly sales targets
. - Maintain excellent customer relationships to encourage repeat business and referrals.
- Coordinate with operations and ticketing teams to ensure smooth travel arrangements.
- Maintain updated knowledge of travel trends, offers, and competitive pricing.
Requirements:
- Minimum 1 year
of proven experience in
travel & tourism sales/customer service
. - Strong knowledge of popular travel destinations and tour packages.
- Excellent communication skills in
English, Malayalam, Tamil, and Hindi
. - Strong sales drive with the ability to
close deals and achieve targets
. - Proficient in handling customer enquiries through multiple channels (walk-ins, calls, online platforms).
- Good interpersonal skills with a
customer-first approach
.
Preferred Location:
Candidates from
Ernakulam and nearby areas
will be given priority.