Customer Support Executive

4 days ago

Cochin, Kerala, India IntrCity by RailYatri Full time ₹ 1,68,000 - ₹ 2,40,000 per year

Desired Experience & Skills:-

  • Identify customer concerns and provide timely support for their queries.
  • Be proficient in our products and services and communicate effectively to the customer.
  • Responding to queries from customers and giving timely support when requested.
  • Coordinating with multiple teams to ensure the timely response to inquiries.
  • Collecting customer feedback and upselling our services wherever applicable.
  • Ensure all communications are logged timely and correctly.
  • Ensure individual sales targets are met without fail.
  • Flexible to work on rotational shifts.
  • Excellent communication and interpersonal skills.
  • Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

Job Types: Full-time, Permanent

Pay: ₹14, ₹20,000.00 per month

Application Question(s):

  • What's your expected salary?

Education:

  • Secondary(10th Pass) (Required)

Language:

  • Hindi (Required)

Work Location: In person

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