After Sales Engineer

13 hours ago

Bengaluru, Karnataka, India MGrow Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position:
After Sales Engineer

Fracktal Works

.
seeking an After Sales Engineer to provide technical support, installation, and maintenance of our
3D printing equipment.
This role is crucial in ensuring customer satisfaction, maximizing machine performance, and supporting growth through strong technical expertise.

Key Responsibilities:


•Diagnose, troubleshoot, and resolve issues related to
3D printers and additive machines.


•
Install and configure new printers
and firmware (Klipper, Marlin), ensuring smooth operation.


•Provide customer training on equipment use, maintenance, and best practices.


•Perform preventive maintenance to reduce downtime and improve reliability.


•Offer remote and on-site technical support, ensuring timely resolution of customer queries.


•Manage service tickets and ensure timely closure within SLA.


•Document service activities and prepare detailed service reports.


•Support AMC execution and warranty claim processes.


•Build strong customer relationships and provide solutions tailored to their needs.

Required Qualifications:


•Bachelor's degree in
Mechatronic/Mechanical/Electrical Engineering
or related field.


•
2+ years
of experience in
technical support/aftersales
, preferably in additive manufacturing.


•
Hands-on knowledge of 3D printers, additive machines,
and firmware (Klipper, Marlin).


•Basic knowledge of Linux OS and command-line interface.


•Basic understanding of
Python, C, and C++
for reading/modifying printer firmware or scripts.


•
Strong problem-solving, debugging/troubleshooting technical issues
and communication skills.


•Willingness to travel when required.

Benefits:


•Competitive salary and benefits package.


•Professional development and growth opportunities.


•Reimbursement for travel expenses during customer visits

  • After Sales Executive

    17 hours ago

    Bengaluru, Karnataka, India Akzac Global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking an After Sales Engineer to provide technical support, installation, andmaintenance of our 3D printing equipment.

  • Head of After Sales

    20 hours ago

    Bengaluru, Karnataka, India Akzac Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Bangalore Job DescriptionAs the Head of After-Sales and Quality, you will be responsible for managing after-sales services, quality assurance, and customer satisfaction and implementing robust quality control measures.

  • Sales Head- After Market

    2 days ago

    Bengaluru, Karnataka, India SV Management Consultants Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Sales Head - After Market - Leaf Spring (Auto Components) Industry: Automotive Components/Ancillary (Manufacturer of Leaf Springs & Suspension Systems for Commercial Vehicles) Role Overview: - Market Sales Head to lead and expand after-market business across diverse channels-auto component distribution, institutional clients, and government bodies (SRTCs)....

  • Sales Engineer

    6 days ago

    Bengaluru, Karnataka, India SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Sales Engineer Job DescriptionWe are looking for a tech-savvy sales engineer to assist with the selling of complex scientific and technological products or services. The Sales Engineer's responsibilities include maintaining extensive knowledge of the products' parts, functions, and processes and assisting with closing sales where technical expertise may be...

  • After Sales Service Domain Consultant

    2 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Role: After Sales Service Domain ConsultantExperience: 8 to 15 yrs Location: Mumbai, Chennai, Pune, BangaloreJob Description:10-15+ years' experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing Expertise in Servitization, Field Service Management, scheduling, maintenance,...

  • After Market Sales Specialist

    19 hours ago

    Bengaluru, Karnataka, India Hach Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Imagine yourself…Doing meaningful work that makes an everyday impact on the world around you.Owning your ambition and fueling your career growth.Joining a company with a proven track record of success and an exciting future.AtHach), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in...

  • Sales Engineer

    6 days ago

    Bengaluru, Karnataka, India Maxlife Health Enterprises Pvt Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring: Sales Engineer – Medical DevicesLocation: Bangalore | Pan-India TravelQualification: Diploma/Degree (Biomedical/Electrical/Mechanical) OR B.Sc. BiologyKannada language & Two-wheelermustRole: Sales & Client Support for Medical devicesResponsibilitiesMeet hospitals/doctors to generate and close sales.Support technical demos & product...

  • Sales Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Continental HR Solutions Full time

    Job Title: Sr. Sales Engineer / Sales Engineer – Electrical Products Work Area: EL Sales Oman Division: Electrical Products Job Location: Oman Salary - Omani rial (Rs. - INR approximately) Desired Candidate Profile Graduate Electrical Engineers with 7–12 years of experience OR Diploma Electrical Engineers with 12+ years of experience in...

  • Sales Engineer

    2 days ago

    Bengaluru, Karnataka, India AVA Placement Services Full time ₹ 14,40,000 - ₹ 36,00,000 per year

    Sales EngineerSalary:30k to 50kLocation: BangaloreExp:1+ yearJob descriptionPreparing and developing technical presentations to explain our company's products or services to customers.Discussing equipment needs and system requirements with customers and engineers.Collaborating with sales teams to understand customer requirements and provide sales...

  • Technical Sales Engineer

    20 hours ago

    Bengaluru, Karnataka, India SKC Environ Lab Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Collaborate with the sales team to identify potential customers and develop sales strategies. Prepare and deliver technical proposals, quotes in response to customer requirements. Build and maintain strong relationships with existing and potential customers, understanding their needs and requirementsBachelor's degree in Engineering or a related field...