It Help Desk Technician

6 days ago

Hyderabad, Telangana, India Artivo Surfaces Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • 2to3 years of experience in a helpdesk or IT support role, with a proven track record of resolving technical issues.
  • Exceptional verbal and written English communication skills, with the ability to explain technical concepts to non-technical users.
  • Hands-on experience with Microsoft Office 365 (O365) administration and troubleshooting (e.g., Outlook, Teams, SharePoint, OneDrive).
  • Proficiency in Active Directory for user account management, group policies, and permissions.
  • Familiarity with Windows operating systems and basic networking concepts (e.g., DNS, DHCP, VPN).
  • Ability to work flexible hours to accommodate Central (CST) to Pacific Standard Time (PST) zones (evening/night shifts IST).
  • Strong problem-solving skills and attention to detail, with a customer-centric approach to support.
  • Experience with IT ticketing systems (e.g., ServiceNow, Zendesk, or similar) is a plus.
  • Relevant certifications (e.g., CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate) are highly desirable.

  • Help Desk Technician II

    6 days ago

    Hyderabad, Telangana, India Experian Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...

  • IT Help Desk Support Executive

    4 days ago

    Hyderabad, Telangana, India Akshaya IT Business solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsibilities :Serve as the primary point of contact for IT support requests via phone, email, and ticketing system. Log, categorize, and prioritize incoming support tickets, ensuring timely and accurate resolution. Provide first-level troubleshooting and resolution for hardware, software, network, and application issues. Install, configure, and...

  • Help Desk Executive

    7 days ago

    Hyderabad, Telangana, India Revolutionare Sustainable Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Manage help desk operations efficiently* Maintain high customer satisfaction ratings* Provide exceptional support via phone, email & chat* Collaborate with Techical team on system improvements

  • Help Desk Specialist

    1 week ago

    Hyderabad, Telangana, India beBeeHelp Full time ₹ 10,81,597 - ₹ 20,83,391

    Job Title: Help Desk SpecialistA Job Summary:We are seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the primary point of contact for clients who require assistance with ADP products and services.Responsibilities:Serve as the front-line support for clients' challenges including issue...

  • Help Desk Expert

    3 days ago

    Hyderabad, Telangana, India beBeeExpertise Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Help Desk ExpertWe are seeking a highly skilled Help Desk Expert to support the execution of our strategic roadmap. The successful candidate will be responsible for configuring and implementing workflows in Zendesk, leveraging Autonomous AI Agent capabilities to enhance automation and agent productivity.Key Responsibilities:Configure and implement...

  • Help Desk Professional

    2 weeks ago

    Hyderabad, Telangana, India beBeeIT Full time ₹ 9,00,000 - ₹ 12,00,000

    We're seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide first-level technical support via chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems.The ideal candidate will have experience in IT troubleshooting...

  • Help Desk Engineer

    7 days ago

    Hyderabad, Telangana, India beBeeHelpdesk Full time ₹ 28,00,000 - ₹ 45,00,000

    About the RoleWe're seeking Help Desk Engineers to fill this position in Hyderabad.Key Responsibilities:Provide technical assistance via phone, chat, email, and video calls.Deliver remote support for multiple platforms.Troubleshoot network and OS-related issues, escalating when necessary.Document incidents and resolutions using standard...

  • Help Desk Engineer

    1 week ago

    Hyderabad, Telangana, India Xemplar Insights Full time

    Title: Helpdesk Engineer Location: Hyderabad Mode of Work: Work from Office Shift time: IST 4:30 pm - 12:30am Total experience: 1-3 years Key Responsibilities: · Provide first-level support for hardware, software, network, and system issues · Troubleshoot and resolve basic technical problems or escalate as necessary · Log and track issues using Jira...

  • Help Desk Engineer

    4 days ago

    Hyderabad, Telangana, India Xemplar Insights Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Title:Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time:IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...

  • Help Desk Engineer

    3 days ago

    Hyderabad, Telangana, India Xemplar Insights Full time

    Title: Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time: IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...