Help Desk Team Lead/ SLA

Technical Support / Help-desk Support Team Lead Hyderabad(ONSITE)Full Time OpportunityMust Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing...

Arthur Grand Technologies is currently seeking a highly motivated and skilled Help-desk Support Team LeadTechnical Support / Help-desk Support Team Lead /SLAHyderabad(ONSITE)Must Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service...

Role: Service Desk LeadLocation: Hyderabad, IndiaWork Mode: Work from Office 5 days a weekShift: 24x7 rotational support (including night shifts aligned to US hours)Experience Required: 5 – 8 years in IT Service Desk/Support, with at least 2 years in a Leadership or Supervisory roleEmployment Type: Full-timeAbout the RoleWe are seeking an experienced...

Responsibilities:* Manage help desk operations efficiently* Maintain high customer satisfaction ratings* Provide exceptional support via phone, email & chat* Collaborate with Techical team on system improvements

Consultant - IT Service Desk Team Lead-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...

Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

Title: Helpdesk Engineer Location: Hyderabad Mode of Work: Work from Office Shift time: IST 4:30 pm - 12:30am Total experience: 1-3 years Key Responsibilities: · Provide first-level support for hardware, software, network, and system issues · Troubleshoot and resolve basic technical problems or escalate as necessary · Log and track issues using Jira...

Title: Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time: IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...

HR Help Desk and Support ( Females only)Key Responsibilities:Inquiry Resolution, Issue Resolution, Documentation and Record Keeping, Handling Interiew Panel, Supporting HR Admin Operations, Employee Self-Service Assistance, Compliance and Policy Adherence, Benefit Administration, Reporting and Analytics, Employee Relations, Continuous Improvement.Timing:...