Help Desk Team Lead/ SLA

Technical Support / Help-desk Support Team Lead Hyderabad(ONSITE)Full Time OpportunityMust Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing...

Responsibilities:* Manage help desk operations efficiently* Maintain high customer satisfaction ratings* Provide exceptional support via phone, email & chat* Collaborate with Techical team on system improvements

Job Title: Help Desk SpecialistA Job Summary:We are seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the primary point of contact for clients who require assistance with ADP products and services.Responsibilities:Serve as the front-line support for clients' challenges including issue...

We're seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide first-level technical support via chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems.The ideal candidate will have experience in IT troubleshooting...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...

Responsibilities :Serve as the primary point of contact for IT support requests via phone, email, and ticketing system. Log, categorize, and prioritize incoming support tickets, ensuring timely and accurate resolution. Provide first-level troubleshooting and resolution for hardware, software, network, and application issues. Install, configure, and...

Job Title: Workplace Services Team LeadEmbracing the cutting-edge is a hallmark of our company's culture. We're not just keeping pace with technology – we're setting the bar. Artificial intelligence and digital innovation are transforming industries, and we're at the forefront.Key Responsibilities:Team Leadership: Spearhead and manage a team of service...

Title: Helpdesk Engineer Location: Hyderabad Mode of Work: Work from Office Shift time: IST 4:30 pm - 12:30am Total experience: 1-3 years Key Responsibilities: · Provide first-level support for hardware, software, network, and system issues · Troubleshoot and resolve basic technical problems or escalate as necessary · Log and track issues using Jira...

Title:Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time:IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...

Job Summary">This role requires a strong leadership presence to oversee the Service Desk Support team, providing guidance and oversight to ensure exceptional customer service. The ideal candidate will possess excellent communication skills, technical expertise, and the ability to adapt to a fast-paced environment.">Responsibilities">">Provide front-line...