Retail State Manager

At MEE, we have always believed in the importance of building a great organization culture . Our Company and brand is all set to become the largest brand in the Fuel Business . We have high aspirations for the future and acquiring the right talent is paramount. We believe in being performance driven through the lens of humanity.Our Organization is looking forward to Hire for various positions.Our team is small but mighty, and has experienced great success to date based on our collective belief in the ability of the MEE Brand to enhance the connections we have with retailers through thoughtful experiences. We strike at being the most progressive fuel retailers. 

From conceptualising , planning and now on the mode of implementation. We are Launching 4000 Fuel Station in 12 states, Pan India in the next 18 months projection. And yet we know we have miles yet to go and were always looking for like minds to help us get there.

Retail State Manager - Acquisition & Franchisee Operations 

Primary Location: Mumbai

My Eco Energy - Retail Sales & Operations 

About You: 

The candidate for State Manager would be driving the entire Sales & Operations function for the particular state. The State Manager is expected to implement the Retail Fuel station set up , Franchisee /Distribution set up , & smooth flow of operations for his state. 

The position shall be accountable for achieving Sales and targets by expansion of Retailer /Franchisee network, leading and motivating the Franchisee/Retailer, achieving the width of expansion, building volumes and implementing the marketing and sales promotion strategies. The manager is one who will assist in ensuring a smooth transaction with the franchisor and the franchisee ensuring all payments being collected to ensure a good relationship is being maintained sales, sales promotion, retail chain, marketing and sales, marketing, franchisee/retailer nThe position is responsible for providing etwork.

A Manager who can Implement ,Manage and drive with the help of his Head of Region to the entire Region Operations. Accountable for the State business operations and P&L.

Key Responsibilities :-

Strategic thought leadership and process ownership of state for executing MEE's Franchise & Business Development strategies. The role is responsible for leading day to day functions of Franchise & Business Development and New Franchise Assessment/On Boarding.

Manage / facilitate all phases of franchise /Retailer development process and support: market planning, site selection & approval, Land Acquisition contracts, permitting, construction, and turnover/grand opening on projects from inception. High degree of variation within system of franchisee's knowledge and infrastructure related to development.

Act as single point of contact for franchise /Retailer development related activity for State covered (West), while delivering effective and streamlined communication to franchise system on development pipeline.

Responsible for attaining planned franchise /Retailer development action approvals and openings for territory covered (West), including accurate forecasting and risk assessment. Includes utilizing project management processes to develop and maintain a pipeline of projects, track progress against milestones and communicate results.

Manage compliance of all MEE Development activity consistent with all related process and policies, including MEE Development Approval Committee requirements.

Build relationships and work with franchisees/Retailer to influence develop commitment against market plans and support ongoing development results aligned with those plans. Provide assistance to help define and develop asset strategies and processes to drive profitable growth and image upgrade pace.

 Engage with Franchisees/Retailers and internal partners to find solutions to development barriers.

Execute assessment and qualification process for new franchisees entering the MEE system through new unit development or acquisition. Partner with MEE Finance on transfer approval process. Supports franchise on-boarding and follow up support processes.

Supports targeted Franchise /Retailers Recruiting efforts to fill brand strategic needs by identifying, evaluating, and qualifying candidates. Includes partnering on Diversity & Inclusion to identify, support, and enable diversity franchise recruiting.

Moderate to heavy (20-50%+) travel depending on pipeline priorities

Education : -

BA/BS in real estate, finance, business or related field required. MBA preferred.

Experience : -

Minimum of 3-5 years of market planning, real estate, development related experience with demonstrated organizational impact and increasing responsibility in related areas. Experience in franchise, multi-unit restaurant/retail industry preferred.

Demonstrated proficiency in broad development technical areas including site selection, trade area analysis, real estate contract negotiation, construction management, facilities management, architecture.

Fundamental Skills : -

Must have strong internal motivation, intellectual curiosity, logical thinking, and a desire to have a large commercial impact on the organization. Being a Customer Maniac is a must.

Must have proven track record in assisting and driving field based teams and driving results via creative thinking and problem solving. Proven track record in hiring and developing direct reports.

Proven track record of influencing and negotiation skills.

Demonstrated ability to effectively multi-task & generate actionable recommendations. Demonstrated track record of strong Project Management skills.

Excellent interpersonal & team skills with ability to present to Senior Leadership

Clear and effective communication across all media (face to face, by phone, in writing) with people at various levels, whether internal or external to the organization, including Franchisees. Ability to partner well with cross functional departments and work with all levels of management, including Regional CEO's

Ability to efficiently manage workload well with shifting priorities. Ability to work independently and multi-task in a fast paced and deadline-driven environment while generating actionable recommendations.

Strong system/technical skills, including proficiency in the Microsoft Office Suite with strong/advanced Excel and Power point skills. Knowledge of Micro strategy

MEE is looking for someone enthusiastic, creative , Independent leader who can add in values to the organization .

Ideal Candidate would be someone :-

Product Focus

Is alert and sensitive to hidden/unrevealed customer needs; recognizes the need for action to respond to emerging market situations

Uses creativity to come up with newer strategies of marketing and ensures their execution

Is updated about the ongoing and future marketing trends and strategies of competitors

Proactively defines and drives the customer strategies and goals to be achieved by employees

Evaluates the customer satisfaction measure and take corrective action as and when required. 

Encourages team to develop and maintain partnerships with customers

Influencing Others

Presents facts, analysis, and conclusions or solutions in a way that demonstrates command of content; factors in perspectives and interests of the audience; and shows what's in it for them or what meets the common good.

Approaches a situation or problem by defining the problem or issue; determining its significance; and using logic and intuition to arrive at conclusions or decisions.

Analyses competitor behaviour, products and processes and uses inference to improve current processes.

Strategy Management

Sets clear goals for the strategy and ensures its correct and timely execution

Has thorough understanding of market trends, including opportunities and activities of competitors and analyzing markets and their needs.

Has in-depth knowledge in different mode of advertisements and promotions and a thorough understanding of the target markets to be tapped.

Deals firmly and promptly with media partners performance problems by diagnosing, developing solutions, and monitoring progress while keeping upper level management informed.

Leadership

Acts as a role model for the entire team by proving by actions 

Does long-term coaching for developing people as future leaders and strongly believes in people development

Anticipates, plans and adapts to all types of internal and external change

Communicates a compelling vision to the entire team and ensures its execution

Communicates the vision in a manner that generates excitement, enthusiasm and commitment to the team mission.

Key Account Management

Maintains a long term perspective in forming partnerships with customers

Identifies, communicates and implement best practices which will successfully impact multiple stakeholders within multiple sites 

Integrity

Adheres to organizations core values, behaviours, and expectations 

Admits mistakes

Seen as direct, and truthful individual

Acts honestly and professionally

Respects others and their ideas

Promotes and establishes trust

Innovation

Brings in creativity to facilitate innovation in the marketing strategies and evaluate advertisement effectiveness

Drives discussion and idea generation to encourage innovative ideas in others 

Is flexible and adaptable

Communication

Commands attention and respect

Effectively articulates information orally to large and small groups

Effectively conveys concepts through presentations, reports, and other written forms

Coaching and Advising

Provides appropriate environment to give and take feedback, and ensures feedback is objective, constructive and timely

Counsels others through difficult issues or new territory

Conflict Management

Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Deals effectively with others in an antagonistic situation.

Finds agreement on issues and follows through on implementation.

Assessment and Evaluation

Prioritizes problems in terms of strategic and possible long term impacts

Performs complex analysis to assess problems, identify solutions and design success measures; monitors the effectiveness 

Able to make decisions in a timely manner and under tight deadlines

Continuous Learning

Proactively seeks performance feedback and makes effort to develop own and others performance and learning

Encourages team to share knowledge and learn from each other