Store Manager

3 days ago

Mumbai, Maharashtra, India Reliance Retail Full time

Designation: Store Manager – Retail What's in it for you? A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. As the Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Here's what you bring to the table  Deliver excellent service to ensure high levels of customer satisfaction.  Motivate the sales team to meet sales objectives by training and mentoring staff.  Create business strategies to attract new customers, expand store traffic, and enhance profitability.  Hire, train, and oversee new staff.  Respond to customer complaints and concerns in a professional manner.  Ensure store compliance with health and safety regulations.  Develop and arrange promotional material and in-store displays.  Prepare detailed reports on buying trends, customer requirements, and profits.  Undertake store administration duties such as managing store budgets and updating financial records.  To ensure the Store has the correct levels of stock and that replenishment orders are placed, in close liaison with the Retail Ops Manager and Merchandise Team.  To be accountable for all aspects of the commercial operation of your store by managing the performance of store teams to deliver agreed business targets.  Set and agree on store performance targets with Ops Manager.

Role Requisites  Strong leadership skills with ability to coach - effectively teach/develop others to next level.  Good energy levels - with ability to be involved in multiple tasks and ability to juggle.  Good analytical skills.  Effective listening and communications skills – simplify communication with ability to put the point across the board.  Superior understanding of Indian retailing and global trends.

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