Client Services

1 week ago

Chandigarh, India Finxera IDC Full time

**Company Description**

Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions. We are an emerging payments powerhouse that offer a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organisation and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success.

**Job Title**

Analyst
- Be able to have On-Point communication in a proficient manner
- Relay all information needed & as provided
- Address customers in a professional and respectful manner
- Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary
- Maintain up-to-date knowledge on business areas
- Maintain broad knowledge about company’s products and services
- Consistently communicating new issues to managers so as a company we can establish a solution to the problem

**Mandatory Skills**

Communication Skills, Customer Service, client support, Client Servicing, Transaction Processing

**Desirable Skills**

Banking Process, Financial Services, Reporting, CALL MANAGEMENT SYSTEMS, Dialer, Payment Processing, Payment Systems, International Banking, Payment Domain, Ach, Nach, excel

**Years Of Experience**

0.5 to 2 Years

**Role**
- **Customer Support Experience in US. Business Environment - Banking or Financial Servixes preferred.
- Good Communication Skills (English - USA)
- Sensitization in American Culture
- Open to work in Night Shift
- Proficiency in Typing (35 wpm)
- Ability to handle distressed Customers
- Accountability is required from each individual

Type of Employment

Permanent

Dept

Client Services

**Job Types**: Full-time, Internship

**Salary**: ₹1.00 - ₹2.00 per month

Schedule:

- Night shift

Work Location: In person

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