Client Services Manager

4 days ago

Chandigarh, Chandigarh, India Continuum Workforce Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Position - Client / Account Services Manager(FEMALE CANDIDATE ONLY)

Location- Chandigarh

6 days working(Last Saturday will be holiday only)

Interested candidates can apply only.

Mindspan is seeking a detail-oriented and highly organized to keep our client work running smoothly across multiple industries. This role is all about ensuring projects stay on track, dashboards stay accurate, and communication flows seamlessly between clients, our account leads, and our internal/external teams.

The ideal candidate is collaborative, grounded, and wise — someone who thrives on process, consistency, and team alignment rather than the spotlight. You'll manage the "engine room" of client delivery: scheduling resources, updating dashboards, creating and managing tickets, and keeping projects accountable to deadlines and deliverables.

Job Role

· Manage and maintain 10+ client dashboards to ensure all deliverables, timelines, and statuses are current and accurate

· Oversee Mindspan's internal dashboard, coordinating internal capacity planning and scheduling

· Create and manage project Flow chart, ensuring follow-through and completion with internal teams and external partners

· Schedule external resources (design, development, video, etc.), ensuring alignment and availability with project needs

· Act as a bridge between Agency creative department and clients, keeping communication clear, consistent, and proactive

· Flag risks, delays, or resourcing issues early to maintain accountability and transparency

· Support leadership in ensuring projects stay within scope and budget by keeping dashboards and project flow chart precise

· Help refine internal processes to improve dashboard usage, project flow, and resource scheduling efficiency

Qualifications

· 3+ years of experience in account or project management, branding, PR, web, or marketing agency experience is a plus but not required

· Strong organizational and attention-to-detail skills — dashboards, tickets, and schedules are second nature to you

· Practical, reliable, wise, and execution-focused with low ego

· Comfortable with a collaborative, layered management style and able to work across multiple client teams, Tech-savvy, with working knowledge of MS office suits/ CRM / AI tools

· Comfortable managing multiple projects simultaneously with discipline and consistency

· Culturally aligned: socially and lifestyle-balanced, collaborative, and grounded.

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Work Location: In person

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