Client Servicing Executive

3 days ago

Chandigarh, Chandigarh, India D.R. SHARE AND STOCK BROKERS PVT LTD Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Title: Client Servicing Executive

Salary: ₹18,000 – ₹25,000 per month

Location: Chandigarh

Job Type: Full-Time | Permanent

Company Overview

DR. Shares and Stock Brokers is a fast-growing financial services firm committed to offering high-quality stock market and investment solutions. We value professionalism, clarity in communication, and excellent client servicing. Join our team and become a key part of our client engagement and relationship management initiatives.

Job Description

We are seeking a Client Relationship Manager (CRM) with exceptional communication skills and a professional demeanor to manage client interactions and coordinate meetings. The ideal candidate will have prior experience in client-facing roles (preferably in BPO/international processes), be married, and possess a strong command of spoken and written English.

This is not a sales role – it focuses on relationship management, scheduling meetings (Zoom/virtual), and maintaining client engagement.

Key Responsibilities

  • Schedule and coordinate Zoom meetings and client consultations.
  • Maintain strong relationships with existing and potential clients.
  • Act as the first point of contact for client queries and communications.
  • Collaborate with internal teams to ensure smooth client onboarding and follow-up.
  • Manage CRM tools and keep client interaction records updated.
  • Provide a high level of client service and professional communication.

Candidate Requirements

  • Married female candidates preferred.
  • Prior experience in international BPO or client-facing roles is essential.
  • Excellent spoken and written English communication skills.
  • Confident, professional, and well-presented.
  • Strong interpersonal skills and the ability to manage client expectations effectively.
  • Basic knowledge of CRM tools, Zoom, email, and Microsoft Office (especially Excel).
  • Highly organized and proactive with follow-ups and client coordination.

Salary & Benefits

  • Salary: ₹18,000 – ₹25,000 per month (Based on experience)
  • Mobile and Internet Allowance
  • Health Insurance
  • Paid Leaves
  • Professional and supportive work culture
  • Ongoing training and career growth opportunities

Work Schedule

  • Monday to Friday: 8:45 AM – 5:30 PM
  • Saturday: 10:00 AM – 2:00 PM (4th Saturday Off)

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off

Work Location: In person

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