Backend/email Support

3 days ago


Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

**Key Responsibilities**:

- Maintain accurate records of client interactions and support tickets.
- Use Excel to analyze data, create reports, and manage client information.
- Collaborate with internal teams to ensure client needs are met.
- Assist in developing and improving support processes to enhance client satisfaction.

**Qualifications**:

- Excellent written and verbal communication skills.
- Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
- Previous experience in customer support or a similar role is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and manage multiple tasks.
- Competitive salary and benefits package.
- A supportive and dynamic work environment.
- Opportunities for professional development and growth.
- Maintain accurate records of client interactions and support tickets.
- Use Excel to analyze data, create reports, and manage client information.
- Collaborate with internal teams to ensure client needs are met.
- Assist in developing and improving support processes to enhance client satisfaction.

If you are passionate about providing excellent client support and have the skills to excel in this role, we would love to hear from you
You can share your CV +919530066667

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- handle international clients: 3 years (required)

Work Location: In person

**Speak with the employer**
+91 9530066667



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