Sales Backend Support Executive

4 weeks ago

Kirti Nagar, India KNS AIR SYSTEMS PVT LTD Full time

Key Responsibilities:

  • Handle and respond to customer inquiries via phone, email, and WhatsAppPrepare and issue quotations, techno-commercial proposals, and follow-up documentation.
  • Maintain and update CRM with lead, inquiry, and customer informationCoordinate with design, production, and logistics teams for order processing and delivery timelines.
  • Manage digital and physical documentation (e.g. drawings, data sheets, POs, invoices).
  • Track and report sales activities, open inquiries, and quote conversion ratiosAssist in scheduling meetings, preparing reports, and compiling technical submissions.
  • Ensure timely follow-ups with customers and internal departmentsManage and update product catalogs, pricing sheets, and proposal templates.

Qualifications & Skills:

  • Bachelor's Degree (preferably in Engineering, Business, or related field)1–3 years of experience in a sales support, backend, or coordination role (HVAC or manufacturing industry preferred).
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google.
  • Workspace. Attention to detail, organizational ability, and multitasking skills.
  • Comfortable handling customer queries and technical documentation.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

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