Email/chat Support Executive

4 days ago

Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

If you are good in English kindly share your CV 9530066667

**Key Responsibilities**:

- Address inquiries regarding products, services, and policies.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with other departments to escalate complex issues when necessary.
- Provide customers with guidance on product usage and best practices.
- Assist in developing FAQs and help documentation to improve customer self-service.

**Qualifications**:

- High school diploma or equivalent; relevant certifications or a degree is a plus.
- Previous experience in customer support or a similar role is preferred.
- Excellent written communication skills with a focus on clarity and empathy.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- A customer-first attitude and a passion for helping others.
- Good communication in English written and speaking both

kindly share your CV 9530066667

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9530066667

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