Customer Care Executive

1 week ago

Dugri Ludhiana Punjab, India LEEFORD HEALTHCARE LIMITED Full time

Key Responsibilities:

- Assisting customers with product/service information and troubleshooting.
- Resolving customer complaints and issues in a timely and professional manner.
- Keeping accurate records of customer interactions and transactions.
- Collaborating with other departments to ensure customer needs are met.
- Maintaining a friendly and positive attitude while engaging with customers.
- Striving to exceed customer expectations and enhance overall satisfaction.

**Skills**:

- Strong communication and interpersonal skills.
- Customer-oriented mind-set with a passion for helping others.
- Problem-solving abilities and a willingness to learn.
- Excellent time management and organizational skills.
- Ability to work in a fast-paced environment.
- Previous customer service experience is a plus.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 3 years (preferred)
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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