Customer Care

1 day ago


Ludhiana Punjab, India Life Solutions Company Full time

Location: Ludhiana

**Salary**: ₹15,000 - ₹16,000 per month

Experience: Minimum 2 years in a customer care role

Qualification: Graduate

Person should be from Punjab

Job Responsibilities:
Customer Assistance:
Address customer inquiries and resolve complaints in a professional and courteous manner.

Provide information on products and services, ensuring a high level of customer satisfaction.

Problem Resolution:
Handle customer issues effectively by understanding their concerns and offering appropriate solutions.

Follow up on unresolved queries to ensure complete customer satisfaction.

Data Management:
Maintain accurate records of customer interactions and transactions.

Update customer details and maintain a database for easy reference and follow-ups.

Feedback Collection:
Collect feedback from customers to improve services and customer experience.

Collaborate with the team to implement customer suggestions and address common issues.

Qualifications:
Education: Graduation in any discipline.

Experience: Minimum of 2 years in a customer service role.

**Required Skills**:
Strong communication and interpersonal skills.

Problem-solving abilities with a customer-focused attitude.

Ability to handle multiple tasks and work under pressure.

Contact:
Phone: 9464366899

Pay: ₹15,000.00 - ₹16,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9464366899



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