Customer Care Executive

2 days ago

Ludhiana, India Edrio Full time

Designation: Customer Care Executive

Location: Ludhiana

**Job Description**:
**CRM Strategy and execution**
- Analysing Customer Journey Mapping touch points with the organisation and maximizing commercial opportunities.
- Identify customer segments for targeted marketing programs and plan customer offers and programs to deliver ROI-positive results.
- Evaluate digital journeys across different channels and create interventions (web page pop-ups/chat bot proactive messages, Intercom) to improve conversion rates across funnel.
- Assist marketing and product teams with audience segmentation and engagement strategies which will improve prospect reachability and conversion rates.

**MIS and Reporting**
- Maintain clear understanding of all relevant data - analyze and synthesize data to answer complex questions and provide clear analysis and actionable findings.
- Present insights and data-based recommendations to grow business, increase effectiveness and improve ROI of digital media.
- Flash daily, weekly, monthly and quarterly dashboards which will be ingested by leadership team.

**CANDIDATE PROFILE AND SKILL SET**:

- Experience in B2C e-commerce companies preferred.
- Organized, efficient, and inventive leader with advanced problem solving skills, outstanding attention to detail, effective communication skills, and excellent time management abilities.

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

**Language**:

- English (preferred)

  • Customer Care Executive

    6 days ago

    Ludhiana, India Varuni Consultancy Full time

    Customer Care Executive Female only Qualification Graduation Exp:1-2yr Salary 12-15k Location Ludhiana Key Responsibilities: Provide prompt and courteous assistance to customers regarding our products Resolve customer complaints in a timely and efficient manner Maintain accurate records of customer interactions and transactions Upsell and cross-sell...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, India ARME Consulting Full time

    **Urgent openings for Product based Company in Ludhiana.** **Limited Vacancies available.** **Position**: Customer Care Executive (Only males) **Salary**: 1.80 LPA+Overtime **Location**: Sahnewal, Ludhiana, Punjab **Requirements**: - Must have Good Communication and Convincing skills in English - Knowledge of MS Excel and E mail - Must be able to read,...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, Punjab, India Digital Marketing Hunters Full time

    We are looking for experience customer care executive who can handel customer queries and provide necessary information within time frame. Should have good knowledge about computer Experience in customer handling Gender - Female Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, India Leeford Healthcare Limited Full time

    **About Company** Leeford was established in year 2006, Leeford is ranked 3rd generic pharmaceutical company in India offer online shopping for personal care including skin, hair, body, baby care products and nutritional supplements. Our success is driven by a combination of highly competent & motivated team, high quality products & services at affordable...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, Punjab, India SR Group Full time

    Urgent Hiring for Customer Care Executive Qualification - 12th, Any Graduate Experience - 0 to 1 year Key skills - Active, Communication Skills Contact No - 79865 12588 **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Language**: - Hindi (preferred) - English (preferred) Work Location: In...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, Punjab, India Varuni Consultancy Full time

    Customer Care Executive #customercare Female only Qualification Graduation Exp: Min 4 yr Excellent communication skills & Computer Knowledge **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year...

  • Customer Care Executive

    3 days ago

    Ludhiana, Punjab, India Life Solutions Company Full time

    We are Hiring for - Customer care Executive Company - Pharma Prefer - Female only Experience - More than 4 years Salary 3 to 3.6lpa Location - Ludhiana Key Responsibilities: - Assisting customers with product/service information and troubleshooting. - Resolving customer complaints and issues in a timely and professional manner. - Keeping accurate...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, Punjab, India Varuni Consultancy Full time

    Customer Care Executive customercare Female only Qualification Graduation Exp: Min 4 yr Excellent communication skills & Computer Knowledge Salary 25-30k Location Ludhiana For more information contact at 7889279470 9888226055 Thanks & Regards Anit Anand Varuni Consultancy Ludhiana **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: -...

  • Customer Care Executive

    2 weeks ago

    Ludhiana, Punjab, India Varuni Consultancy Full time

    Customer Care Executive customercare Female only Qualification Graduation Exp: Min 4 yr Excellent communication skills & Computer Knowledge Age upto 35 yr Salary 25-30k Location Ludhiana For more information contact at 7889279470 9888226055 **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift **Education**: - Higher...

  • English Speaking Customer Care Executive

    2 days ago

    Ludhiana, India AP estate center Full time

    Urgently required English Speaking Customer care Executive/ CRM Executive for south city ludhiana, Real Estate Firm. Job Summary Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. - Managing post booking customer services till delivery /possession stage. Person should belong to REAL ESTATE...