
Client Success Executive
11 hours ago
**OnGrid** is a leading digital trust platform offering digital KYC, verifications, and background checks foronboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGridhas completed more than **500+ million checks across 3000+ happy clients.**
At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountabilitythrough our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imaginationto be let loose and think of avenues never explored, and execute in ways never implemented before.
**Objective**:
Understand organization business/product, check the alignment of client businesses.
**Roles & Responsibilities**:
- Building long-term relationships with clients
- Build relationships with key employees among clients
- Addressing clients concerns and complaints
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with clients to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Collaborate with internal teams (e.g. sales, engineers, senior management, operations) toaddress clients’ needs
**Requirements**:
- 1-4 years of experience in Client Servicing/Customer Service
- Graduate in any specialization
- Good knowledge of working on google sheets and Microsoft office.
- Problem-solving oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command of the English language (Both written and spoken).
- Ability to perform under pressure
Pay: From ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
-
Client Success Executive
6 days ago
Mumbai, Maharashtra, India True North Marketers Full timeJoin our dynamic digital marketing agency as a Client Servicing Executive, where you'll act as the vital link between our clients and creative team. **Your Superpowers**: - **Strong Communication Skills**: Effectively articulate client needs and feedback to the creative team. - **Campaign Management Expertise**: Oversee and coordinate marketing campaigns...
-
Client Acquisition Executive
2 weeks ago
Deccan Gymkhana, Pune, Maharashtra, India Cyber Success Full time**Job Title: Business Development/Client Acquisition Executive** **Location: Deccan Gymkhana, Pune.** **Company Overview**: Cyber Success is a leading IT training institute dedicated to providing high-quality education to students in various IT domains. We have a track record of equipping individuals with the necessary skills to excel in the IT industry....
-
Client Success Executive
3 days ago
Mumbai Metropolitan Region, India Tipple Works Co. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe're Hiring: Client Success Executive @ Tipple Works Co.Mumbai | 1–2 years experience | Full-timeWe're looking for a Social Media Executive with a keen eye for great content. If your screen time is dangerously high and your camera roll is full of drafts, memes, and trending audio ideas, we want you.⸻What You'll Do?Own the Feed• Plan, strategize &...
-
Executive - Customer Success (Client)
1 week ago
Mumbai, Maharashtra, India IDfy Full timeExecutive - Customer Success (Client) - Job Description: - IDfy has a simple mission: to create a world of opportunity by detecting and stopping fraud in transactions. These transactions can be about opening bank accounts, giving loans, onboarding new employees or authenticating different parties that are part of a marketplace. IDfy is a market leader in...
-
Client Success Executive
2 days ago
Baner, Pune, Maharashtra, India BTB Venture Full timeTitle - Client Success Lead Location - Pune (On-site) Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. - Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. - Client Retention: Develop trust-based relationships...
-
Client Success Executive
2 days ago
Pune, Maharashtra, India Simplify Healthcare Full time**Role**: This is a senior individual contributor role. Responsible for a portfolio of accounts: Assigned account engagement, client expectations, value reinforcement, cross-sell, required to be strategic about engagement strategies that lead to relationship building with Client. Provide Support & assist senior Client Partners, SOW Support and contract...
-
Client Service Executive
10 hours ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Client Success
1 week ago
Goregaon, Mumbai, Maharashtra, India Zik digital Full timeJob Title: Client Success & Operations Executive Location: In-office Working Days: Monday to Friday Timings: 10 AM - 6 PM Client Success & Business Development - Assist in client onboarding, ensuring smooth communication and timely updates. - Maintain follow-ups and manage client relationships proactively. - Share proposals, presentations, and support the...
-
Client Servicing Executive
1 week ago
Sion, Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time**Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹21,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sion, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Client Success Executive
7 days ago
Viman Nagar, Pune, Maharashtra, India Marworx Technologies Private Limited Full time**Key Responsibilities**: - Serve as the primary point of contact for clients, understanding their needs and ensuring timely communication. - Maintain strong client relationships through regular follow-ups and proactive service. - Collaborate with internal teams (design, tech, marketing) to ensure client deliverables are met on time and to expectations. -...