Sales & Client Success Executive

2 days ago

Andheri Mumbai Maharashtra, India Mindful Official Sustainable Solutions Full time

We’re looking for a proactive and empathetic **Inside Sales & Client Success Executive** to manage our **inbound leads pipeline**, handle queries, and convert interest into successful sales — primarily in the small-to-mid ticket size range.

This role is a blend of **consultative sales** and **light client servicing**, ideal for someone who thrives in fast-paced environments and understands the importance of **speed, clarity, and customer trust** in closing deals.

**Responsibilities**
- Understand client requirements and guide them toward the right product or service
- Manage the full **inbound sales lifecycle** — from lead qualification to closing
- Ensure **timely follow-ups** to prevent warm leads from going cold
- Update and maintain lead status in the **CRM** system accurately
- Identify and escalate common objections or gaps in product understanding
- Collaborate with product/operations teams to ensure seamless handoffs
- Deliver a high standard of communication and professionalism in every interaction

**Requirements**:

- 2-4 years of experience in **inside sales, inbound sales**, or **customer success** roles
- Strong written and verbal communication skills in English (and regional languages if relevant)
- Proven ability to **convert leads into customers**, not just provide information
- Comfortable working with CRM tools (e.g., Zoho, HubSpot, Freshsales)
- Empathy-driven sales approach — not pushy, but focused on closure
- Highly responsive, organized, and self-driven

Bonus (Nice to Have)
- Experience in a fast-growing startup or D2C/tech company
- Familiarity with small-ticket B2C or B2B sales
- Understanding of upselling/cross-selling dynamics

**What We Offer**
- Competitive salary + performance-based incentives
- Opportunity to be a key part of a growing team
- Friendly, high-performance work culture
- Learning and growth opportunities in sales and client engagement

**Job Types**: Full-time, Permanent

Pay: ₹360,000.00 - ₹400,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Application Question(s):

- Sales and Client Servicing Experience

Work Location: In person

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