Operations Executive

2 weeks ago

Wagle Estate Thane Maharashtra, India Houzeo Full time

**About the Role**:
We are looking for a detail-oriented and tech-savvy Document Automation Executive to join our dynamic team. In this role, you will take full ownership of automating broker-provided documents, ensuring timely, accurate, and error-free delivery using the provided tools and software. You’ll play a critical role in improving our internal efficiency and enhancing the onboarding experience for our broker partners and vendors.

This is not a backend-only role. You will be expected to communicate regularly with broker partners—to collect feedback and secure approvals on automated forms. If you're someone who enjoys solving problems, working with tools, and building scalable systems—this role is for you.

**Key Responsibilities**:

- Take complete ownership of automating documents using in-house software and tools.
- Deliver automation tasks on time and with high accuracy, with mínimal supervision.
- Ensure correct document and service setup across all client accounts.
- Enhance the vendor onboarding experience by streamlining setup and documentation.
- Create and maintain SOPs and knowledge bases for processes handled.
- Continuously identify and implement ways to improve workflows and client experience.
- Deeply understand existing processes and contribute to process optimization and automation.
- Handle ad-hoc data or process analysis tasks as requested.

**Requirements**:

- A graduate in any discipline.
- Excellent attention to detail and strong problem-solving skills.
- Strong written and verbal communication skills.
- Comfortable working with software platforms and proficient in MS Excel or Google Sheets.
- Basic understanding of inventory systems, database management, or similar tools is a plus.
- Highly organised with the ability to manage multiple tasks and deadlines.
- Able to work effectively under pressure and in a dynamic environment with frequent updates.
- A positive, customer-first attitude and ability to maintain professional communication.
- Willingness to work the Night Shift (required).

**Preferred Traits**:

- Prior experience in process automation, data management, or client onboarding (preferred but not mandatory).
- A strong sense of ownership, accountability, and adaptability.
- Proactive in learning and implementing new tools and technologies.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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