Sme Cc Training-digital Banking Kotak 811-cec-vkyc
2 weeks ago
**Key Responsibilities**:
- **Develop Training Programs**:Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training.
- **Manage Training Schedules**:Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions.
- **Evaluate Trainers**:Evaluate trainers. Provide feedback and support to ensure high-quality training delivery.
- **Assess Training Needs**:Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements.
- **Track Training Outcomes**:Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress.
- **Continuous Improvement**:Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs.
**Qualifications**:
- **Education**:Bachelor's degree
- **Experience**:Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs.
- **Skills**:Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools.
- **Attributes**:Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.
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