Project Coordinator

4 days ago

Kanchipuram, India AMPEE Engineering Tools & Fab Full time

**Project Coordination**
- Make outbound calls to generate leads, follow up on inquiries, and promote products/services.
- Handle inbound calls, respond to customer queries, and provide accurate information.
- Follow up with existing customers for upselling, cross-selling, and after-sales support.
- Record and update customer information, interactions, and lead status in CRM systems.
- Escalate technical or complex queries to sales, service, or technical teams.
- Act as the first point of contact for clients, handling inquiries, concerns, and updates.
- Maintain strong client relationships through regular follow-ups and communication.
- Provide customers with timely updates on project status, deliveries, and services.
- Gather client feedback and escalate concerns for resolution, ensuring customer satisfaction.
- Assist project managers in planning, scheduling, and coordinating resources for smooth execution.
- Track project milestones, deadlines, and deliverables, ensuring timely updates to stakeholders.
- Prepare and maintain project documentation, reports, and presentations.
- Support quality checks to ensure all project requirements meet company standards.
- Coordinate between internal teams, vendors, and clients for seamless workflow.
- Prepare required project-related documentation.
- Support hiring of freelancers or on-roll employees as per company requirements.
- Maintain attendance records of engineers and freelancers.
- Plan and arrange travel, including ticket booking and itineraries.
- Conduct weekly and monthly training/awareness sessions on new technologies for employees.
- Collect engineering reports from engineers or prepare reports as required.
- Manage inward and outward materials, including inventory checks and QC verification.
- Oversee inventory management to ensure availability of project-related resources.
- Work towards achieving monthly sales targets.
- Support the sales team by identifying opportunities through tele calling and client coordination.
- Strong communication skills (verbal & written) for effective client and team interaction.
- Excellent organizational and multitasking abilities to manage multiple responsibilities.
- Ability to build and maintain professional client relationships.
- Proficiency in MS Office, CRM systems, and project management tools.
- Problem-solving mindset with the ability to handle customer and project issues effectively.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹13,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Kanchipuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Project management: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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