Project Coordinator

4 weeks ago

Kanchipuram, Tamil Nadu, India AMPEE Engineering Tools & Fab Full time

Project Coordination Make outbound calls to generate leads follow up on inquiries and promote products services Handle inbound calls respond to customer queries and provide accurate information Follow up with existing customers for upselling cross-selling and after-sales support Record and update customer information interactions and lead status in CRM systems Escalate technical or complex queries to sales service or technical teams Act as the first point of contact for clients handling inquiries concerns and updates Maintain strong client relationships through regular follow-ups and communication Provide customers with timely updates on project status deliveries and services Gather client feedback and escalate concerns for resolution ensuring customer satisfaction Assist project managers in planning scheduling and coordinating resources for smooth execution Track project milestones deadlines and deliverables ensuring timely updates to stakeholders Prepare and maintain project documentation reports and presentations Support quality checks to ensure all project requirements meet company standards Coordinate between internal teams vendors and clients for seamless workflow Prepare required project-related documentation Support hiring of freelancers or on-roll employees as per company requirements Conduct salary negotiations with candidates and rate negotiations with clients vendors Maintain attendance records of engineers and freelancers Plan and arrange travel including ticket booking and itineraries Conduct weekly and monthly training awareness sessions on new technologies for employees Collect engineering reports from engineers or prepare reports as required Manage inward and outward materials including inventory checks and QC verification Oversee inventory management to ensure availability of project-related resources Work towards achieving monthly sales targets Support the sales team by identifying opportunities through tele calling and client coordination Strong communication skills verbal written for effective client and team interaction Excellent organizational and multitasking abilities to manage multiple responsibilities Ability to build and maintain professional client relationships Proficiency in MS Office CRM systems and project management tools Problem-solving mindset with the ability to handle customer and project issues effectively Job Types Full-time Permanent Fresher Pay From 13 000 00 per month Benefits Health insurance Provident Fund Ability to commute relocate Kanchipuram Tamil Nadu Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience Project management 1 year Required Language English Required Work Location In person

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