Telecaller

2 weeks ago

Hyderabad, India The Hire Wings Full time

TELECALLER

Working Days - 6 Days working
Experience: 1 to 2 years
Salary Package: 1.8 - 2.4 Lakhs CTC
Job Location : Hyderabad

Roles and Responsibilities:
Manage outgoing and incoming calls.
Provide product and service information to customers.
Multi-task on various projects which are relevant to the process.
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.
Follow up customer calls where necessary.
Identify and escalate issues to supervisors.
Complete call logs and reports

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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