Phone Banking Officer

Responsibilities:Manage phone banking operationsEnsure customer satisfactionCollaborate with team membersMaintain compliance standardsAchieve sales targets

A Phone Banking Officer is responsible for handling customer interactions over the phone to provide assistance with banking products and services. They resolve customer queries and complaints, provide accurate information, and promote bank products through cross-selling and upselling. This role requires maintaining customer records, following banking...

A Phone Banking Officer is a customer service and sales professional in the banking sector who assists clients with their banking needs over the phone. This role combines customer relationship management, product promotion, and problem resolution to ensure efficient service delivery and customer satisfaction. Key Responsibilities - Handle inbound and...

Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30 Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- . About Axis Phone Banking Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...

Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096.About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...

The Phones Officer role is focused on rendering services to Bank customers and ensuring. satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Be the best for our...

Designation: Tele Banking Executive Department: Virtual Institution Relationship Management Location: Chennai (Vadapalani) Qualification: Degree Mandatory languages: English, & Malayalam Experience: 0 to 3 years Position description: 1. To achieve assigned Unit / value/ Income across product lines 2. Customer communication 3. Qualitative: Call...

Phone Banking Officer - Voice**INTERNAL USAGE**: **No. of Vacancies**: **Reports to**: **Is a Team leader?** - No**Team Size**: **Grade**: **Business**: - Retail Operations**Department**:- Axis Phone**Sub**Department**: - Axis Phone**Location**: - Mumbai/Chennai**About Axis Phones** Axis Phones engages with Axis Banks customers and prospects, virtually,...

Manage Customer queries via phone banking and inbound calls- Provide exceptional service through inbound voice processing- Handle incoming calls with expertise and resolve issues promptly- Cross-selling and up-selling are part of your KPI Required Candidate profileExcellent English communication skills Both Graduates and PGs can apply Freshers with PG ...

Examples of Specific Roles: - **Bank Teller**:Handles customer transactions, manages cash, and provides basic customer service. - **Banking Assistant**:Assists with account management, transaction processing, and customer inquiries. - **Back Office Staff**:Handles tasks like data entry, document processing, and compliance monitoring. - **Office...