Phone Banking Officer

Responsibilities:Manage phone banking operationsEnsure customer satisfactionCollaborate with team membersMaintain compliance standardsAchieve sales targets

The Phones Officer role is focused on rendering services to Bank customers and ensuring. satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Be the best for our...

Designation: Tele Banking Executive Department: Virtual Institution Relationship Management Location: Chennai (Vadapalani) Qualification: Degree Mandatory languages: English, & Malayalam Experience: 0 to 3 years Position description: 1. To achieve assigned Unit / value/ Income across product lines 2. Customer communication 3. Qualitative: Call...

Six working days for a week, which has rotational weekly off basis business requirements. Not every Sunday is weekly off. Have to take inbound calls for 480 minutes or to do outbound for 480 minutes everyday depends on your work assigned within 9 hours of shift time. 1. The incumbent is responsible for representing the Bank and presenting the bouquet of...

Manage Customer queries via phone banking and inbound calls- Provide exceptional service through inbound voice processing- Handle incoming calls with expertise and resolve issues promptly- Cross-selling and up-selling are part of your KPI Required Candidate profileExcellent English communication skills Both Graduates and PGs can apply Freshers with PG ...

Job Description Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub-Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to...

Examples of Specific Roles: - **Bank Teller**:Handles customer transactions, manages cash, and provides basic customer service. - **Banking Assistant**:Assists with account management, transaction processing, and customer inquiries. - **Back Office Staff**:Handles tasks like data entry, document processing, and compliance monitoring. - **Office...

Manage customer queries via phone banking and inbound calls- Provide exceptional service through inbound voice processing- Handle incoming calls with expertise and resolve issues promptly- Cross-selling and up-selling are part of your KPI Required Candidate profileExcellent English communication skills Both Graduates and PGs can apply Age Limit: 30 yrs ...

Handling inbound calls Assist the customers over the calls on bank needs Resolve customer queries on time Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift Application Question(s): - Current CTC and Notice period **Education**: - Bachelor's (required) **Experience**: - total work:...

1)Graduation mandatory2)Languages : Hindi & English & Tamil fluency is mandatory3)Age less than 35 years4) Pure customer service role, No targets no sales5)Rotational shift6 ) Chennai location - No virtual interview will be doneJob Type: Full-timePay: ₹180, ₹500,000.00 per yearBenefits:Health insuranceProvident FundEducation:Bachelor's...