Operations Associate

1 week ago

Mumbai, India Apertum Online Pvt Ltd Full time

Company Description

Apertum Online is a leading B2B technology service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.
Apertum Online offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.

**Job Description**:
**Key Responsibilities**
- Managing Fraud Control and Risk Management for all products by understanding the emerging fraud patterns and developing the fraud management system based on valid triggers and alerts
- Responsible for analysing, predicting and preventing fraud losses
- Detecting and preventing fraudulent activities relating to but not limited to player authenticity verification, KYC, multiple ids, money laundering and collusion
- Investigating players accounts for suspected fraudulent activity and ensure all processes, workflows and guidelines are followed
- Composition of reports and dashboard regarding fraudulent activities on daily, weekly, monthly, and quarterly basis
- To check potential fraud activities to mitigate the risk in online transactions, and escalate issue promptly if needed
- Investigating suspicious withdrawal requests for any fraudulent activity and take appropriate action in line with the operating procedures
- Delivery of advanced analytical projects within a fast-moving environment
- Extracting and analysing very large and multi-dimensional data sets, working closely with internal units to drive insights.

**Qualifications**:
**Skills and Qualification Requirements**
- Relevant experience in an analyst function, preferably in gaming or IT sector
- 2+ years of relevant experience in Fruad & Risk team
- Working knowledge of database architecture and management (preferably MySQL and Oracle) is a plus
- Experience from a gaming industry and a keen interest in sports is a plus
- Degree (or equivalent) in the quantitative areas or relevant experience gained in data analytics
- Ability to clearly communicate ideas and results to non-technical business-oriented stakeholders
- Ability to turn complex concepts into actionable recommendations

Additional Information
- IT Asset provided
- 5 Days working
- Paid leaves of 21 days
- Annual Bonus
- Night Shift Allowance
- Overtime Payment
- Referral hire Program
- Team Outings
- Education allowance (Training courses, Udemy, Coursera, etc.)
- Job Location: Andheri East, Near JB Nagar Metro Station

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