Executive

1 week ago

Mumbai Maharashtra, India IDfy Full time

**We are the **match if you**:

- Excellent communication skills
- Strong attention to detail
- Knowledge of KYC regulations
- Comfortable with outbound calling and video conferencing
- Problem-solving abilities
- Customer service orientation
- Time management skills

**Here’s what your day would look like**:

- Conduct video calls with customers to verify their identity and documents
- Follow standard operating procedures and compliance guidelines while performing Video KYC procedures
- Communicate effectively with customers to guide them through the verification process and address any concerns
- Ensure accuracy and completeness of documentation and information collected during the VKYC process
- Collaborate with other teams, such as compliance and customer service, to ensure smooth operations

**Who are we?**:
**Eliminate Fraud. Establish Trust.**

IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.

Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. Withmore than 12+ years of experience and 2million verifications per day, we are pioneers in this industry.

Our clients include HDFC Bank, InduslndBank, Zomato,Amazon, PhonePe, Paytm,HUL andmany others.

**Ourtriumphs **:
**Excited already?**:
At IDfy, you will work on the entire end-to-end solution rather than a small cog of a giant wheel. Our culture thrives on...

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