Sales Call Executive

2 days ago

Remote, India Pentasoft Professional Full time

**About Us**: We are a leading IT company based in the USA, specializing in offering top-notch website and business-related services. Our commitment is to provide exceptional support and solutions to our esteemed clients.

**Position: Client Call Handler**

**Location**: Remote
**Employment Type**: Full-time / Night Shift

**Key Responsibilities**:

- Professionally handle incoming client calls and respond to inquiries promptly.
- Provide accurate information about our services to potential and existing clients.
- Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
- Document and update client interactions in the CRM system.
- Collaborate with the sales and support teams to ensure a seamless client experience.

**Qualifications**:

- **Proficient in English (required)**:

- Excellent verbal and written communication skills.
- Ability to understand and convey complex information clearly.
- **Basic IT Knowledge (Training Provided)**:

- Familiarity with basic IT and website-related concepts.
- **Sales Call Experience (Minimum 6 Months)**:

- Proven experience in handling sales calls or a similar customer-facing role.
- Ability to manage client expectations and close sales effectively.
- **Additional Skills and Attributes**:

- **Professionalism**: Maintain a courteous and professional demeanor with clients.
- **Empathy**: Show understanding and empathy towards client needs and concerns.
- **Time Management**: Efficiently manage time and prioritize tasks.
- **Problem-Solving Skills**: Think critically and provide quick resolutions to client issues.
- **Technical Aptitude**: Comfortably use various communication and CRM tools.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing professional development.
- Work-from-home flexibility.
- Supportive and inclusive work environment.
- Opportunities for career growth and advancement.

Note : English Is must And Night Shift For Calling USA Client's

Pay: ₹8,880.73 - ₹23,030.50 per month

**Benefits**:

- Work from home

Shift:

- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: Remote

**Speak with the employer**
+91 8283994938

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