Customer Call Coordinator

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00...

We are looking for Customer Call Coordinatorswho can interact with our Existing AMC Customers andwith our Non AMC Customers for Client interfacing.Person will be responsible for taking Complaints on call and further coordinate with respective Engineers.These Coordinators shall also liaison with our Team of Engineers namely in IT and OA products...For more...

Sl. No.Skill Requirement1Strong communication skills – English & Hindi mandatory, plus one local language (Tamil/Malayalam/Telugu)2Minimum 2 years of experience3Graduate in any discipline or Diploma holder4Positive attitude and quick learner5Working hours: 10:00 AM to 6:00 PM6Allocate calls to ASPs/Payroll engineers via CRM7Follow up with ASPs for timely...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Provide accurate and up-to-date information about products, services, and...

Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Maintain a thorough understanding of product knowledge and stay updated with...

Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Maintain a thorough understanding of product knowledge and stay updated with...

**Responsibilities**: - Handle inbound and outbound calls to assist customers with property enquiries. - Provide accurate details about projects, locations, and pricing. - Maintain customer data in CRM software. - Coordinate with the Sales team to ensure smooth follow-ups. - Resolve customer queries and ensure a high level of customer satisfaction. -...

**1. Operations Support: IT** - Coordinate with internal teams (sales, support, technical) for smooth operations. - Track and follow up on customer queries, support tickets, and escalations. - Maintain updated operational records and documentation. **2. Client & Team Coordination**: - Schedule and manage client meetings, internal team calls, and...