Data Entry/telecaller

**Job post summary**
**Designation -Process Coordinator/Executive -Females only**
**Immediate Joiner preferred -Work from Office ,Monday -Saturday General shift**
**10:30 am -07.30pm**

**Pay**: ₹15,000.00 - ₹25,000.00 per month

Job description:
**Job Title**: Telecaller Executive / Tele Sales - Tiles & Stones
(Preferred Females only)
**Department**: Sales
**Location**: Hyderabad (Current: Srinagar Colony | Future Relocation: Shamshabad by Dec 2025-2026)
**Reporting To**: Sales Manager
**Industry**: Interior Design / Luxury Home Décor
**Experience Required**: 0-3 years in Telecalling / Tele Sales
**Employment Type**: Full-Time
**Salary**: Commensurate with experience and performance during the selection process
**Joining**: Immediate joiners will be given preference

**Position Summary**:
**Key Responsibilities**:

- Call architects and interior designers from the company-provided database
- Introduce and explain Celestile’s luxury home décor products and offerings
- Invite professionals to visit the studio for product demonstrations and discussions
- Clearly communicate product value, features, and benefits
- Maintain records of calls, follow-ups, and visit confirmations
- Support the sales and showroom team by generating quality leads

===============================================
- Conduct outbound telephonic interactions with prospective and existing clients to promote Celestile’s product offerings.
- Effectively communicate product details including features, specifications, availability, and pricing to customers.
- Coordinate and schedule showroom visits or client appointments for the field Sales team.
- Maintain accurate records of leads, call outcomes, and customer data using CRM tools.
- Address client queries in a professional manner and escalate complex issues when required.
- Collaborate with the Sales and Marketing teams to execute calling campaigns and promotional initiatives.
- Engage with inbound leads generated via digital platforms such as social media and WhatsApp.
- Consistently meet or exceed weekly/monthly targets related to call volume, lead conversion, and customer engagement.
- Attend internal training sessions to enhance knowledge of products, sales techniques, and customer handling.
- Provide actionable feedback to management regarding customer insights, objections, and market trends.
- Minimum qualification: Graduate or pursuing graduation
- Fluent in **English, Hindi, and Telugu** (mandatory)
- Strong verbal communication, interpersonal, and negotiation skills
- Pleasant personality with a customer-focused attitude
- Willingness to relocate to **Shamshabad** by the end of 2025 as part of the company’s office transition
- Passionate about luxury products and the home décor industry

**Application Process**:
**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (required)
- English (required)

Telugu

Work Location: In person

**Application settings**Application method

Require CV
- Yes

Application updates

Pay: ₹18,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Srinagar colony, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Data entry: 1 year (required)
- Tele calling: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Srinagar colony, Hyderabad, Telangana (preferred)

Work Location: In person